Overnight Custodial Operations Lead

Union Depot; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Job summary

ABM is seeking an Overnight Custodial Zone Manager to own contracted services at George Washington University. You will lead operations, recruit and manage staff, and maintain cost controls while upholding safety and quality standards on campus.

The role requires strong leadership, custodial expertise, and the ability to work night shifts Tuesday through Saturday, with a focus on process improvement and client satisfaction.

Qualifications

• High school diploma or GED required; degree in facilities management, hospitality, or related field preferred.
• Preferred 10+ years in custodial/janitorial services with at least 2 years in a supervisory role.
• Proficiency with cleaning techniques, materials, and equipment; experience with custodial software.

Responsibilities

• Establish and maintain strong client relationships with assigned account(s).
• Identify areas of opportunity and lead the team to implement process changes.
• Promote a strong safety culture and safe work environment.
• Recruit, manage, and lead a team of professionals and supervisors.
• Motivate and develop the team while supporting organizational change.
• Plan and schedule work to meet department and contractual needs.

Skills

Leadership

Time management

Communication

Interpersonal skills

Attention to detail

Independent decision making

Microsoft Office

Physical tasks

Education

High school diploma or GED

Degree in facilities management or related field (preferred)

Certified Custodial Technician (CCT) (preferred)

Cleaning Management Institute (CMI) certification (preferred)

Tools

Custodial management software

Job description

ABM is seeking an Overnight Custodial Zone Manager to own contracted services at George Washington University. You will lead operations, recruit and manage staff, and maintain cost controls while upholding safety and quality standards on campus.

The role requires strong leadership, custodial expertise, and the ability to work night shifts Tuesday through Saturday, with a focus on process improvement and client satisfaction.