Overnight Crisis Counselor | Compassionate Community Support

Family Services; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Job summary

Family Services in Green Bay, WI, seeks a Crisis Counselor to deliver crisis intervention and mental health support. You will work at the Crisis Center and respond to mobile crises across the counties served.

The role involves community travel, supervision, and ongoing training opportunities. Requirements include a Bachelor's degree in a related field, a valid Wisconsin driver’s license, and the ability to respond in varied settings.

Qualifications

• Bachelor's degree in social work, psychology, counseling, human services, or related field.
• Valid Wisconsin driver’s license and reliable vehicle.

Responsibilities

• Provide crisis intervention by phone, at the Crisis Center, and in the community.
• Assess mental health and substance use concerns, suicide and homicide risk, immediate needs and supports.
• Use active listening and de-escalation to help individuals regain stability.
• Develop collaborative safety and short-term treatment plans.
• Coordinate appropriate care, including community resources, diversion services, and voluntary hospitalization.
• Support emergency detention and protective placement processes as allowed by role.
• Provide referrals, advocacy, short-term follow-up, and documentation.
• Collaborate with healthcare providers, emergency responders, protective services, and community partners.

Skills

Crisis intervention

Active listening

Risk assessment

Decision making

Team collaboration

Education

Bachelor's degree in social work/psychology/counseling/human services

Job description

Family Services in Green Bay, WI, seeks a Crisis Counselor to deliver crisis intervention and mental health support. You will work at the Crisis Center and respond to mobile crises across the counties served.

The role involves community travel, supervision, and ongoing training opportunities. Requirements include a Bachelor's degree in a related field, a valid Wisconsin driver’s license, and the ability to respond in varied settings.