Overnight Counselor - 24/7 Crisis Support (Homeless)

Beacon Hill Staffing Group; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Beacon Hill Staffing Group is seeking an Overnight Counselor to support a 24/7 residential program serving individuals experiencing homelessness. The role focuses on crisis intervention, de-escalation, and trauma-informed care to ensure resident safety overnight.

Responsibilities include coordinating with internal staff and community partners, documenting details, and relaying overnight updates to daytime teams.

Qualifications

• High school diploma or equivalent is required; bachelor’s degree preferred.
• At least three years of experience in case management, substance use services, mental health, or work with vulnerable populations.
• Experience with crisis intervention, de-escalation, trauma-informed care, and harm reduction is highly valued.
• LADC or CADC credentials are preferred.

Responsibilities

• Provide overnight counseling and support to residents.
• Collaborate with internal program staff and external community partners to coordinate services.
• Document relevant information and communicate overnight updates to daytime staff.
• Maintain professional boundaries and strong communication skills during the overnight shift.

Skills

Crisis intervention

De-escalation

Trauma-informed care

Harm reduction

Motivational interviewing

Person-centered services

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Beacon Hill Staffing Group is seeking an Overnight Counselor to support a 24/7 residential program serving individuals experiencing homelessness. The role focuses on crisis intervention, de-escalation, and trauma-informed care to ensure resident safety overnight.

Responsibilities include coordinating with internal staff and community partners, documenting details, and relaying overnight updates to daytime teams.