Overnight Counselor

Beacon Hill Staffing Group; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Beacon Hill Staffing Group is seeking an Overnight Counselor to support a 24/7 residential program serving individuals experiencing homelessness. The role focuses on crisis intervention, de-escalation, and trauma-informed care to ensure resident safety overnight.

Responsibilities include coordinating with internal staff and community partners, documenting details, and relaying overnight updates to daytime teams.

Qualifications

• High school diploma or equivalent is required; bachelor’s degree preferred.
• At least three years of experience in case management, substance use services, mental health, or work with vulnerable populations.
• Experience with crisis intervention, de-escalation, trauma-informed care, and harm reduction is highly valued.
• LADC or CADC credentials are preferred.

Responsibilities

• Provide overnight counseling and support to residents.
• Collaborate with internal program staff and external community partners to coordinate services.
• Document relevant information and communicate overnight updates to daytime staff.
• Maintain professional boundaries and strong communication skills during the overnight shift.

Skills

Crisis intervention

De-escalation

Trauma-informed care

Harm reduction

Motivational interviewing

Person-centered services

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

The client is seeking an Overnight Counselor to provide support and counseling within a 24/7 residential program serving individuals experiencing homelessness. The role involves offering substance use support, crisis intervention, and de-escalation as situations arise, while assisting residents with immediate needs, resources, referrals, and overnight concerns. The Overnight Counselor will work within a low-threshold, harm-reduction, and trauma-informed model of care, ensuring the safety and well-being of residents throughout the overnight shift.

Key responsibilities include collaborating with internal program staff and external community partners to coordinate services, documenting relevant information, and communicating overnight updates to daytime staff. The Overnight Counselor is expected to remain awake and alert during the entire shift and provide additional program coverage as needed. Maintaining professional boundaries and strong communication skills are essential for success in this position.

Qualified candidates will have a high school diploma or equivalent, with a bachelor's degree preferred. At least three years of experience in case management, substance use services, mental health, or working with diverse and vulnerable populations is required. Experience with crisis intervention, de-escalation, trauma-informed care, harm reduction, motivational interviewing, and person-centered services is highly valued, and LADC or CADC credentials are preferred.