Overnight Concierge – Resort-Style Senior Living

Resort Lifestyle Communities; Bartlett (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Pay on-demand benefits

Benefit stipend for health-related and

Paid Time Off

401(k) with employer match

Job summary

Resort Lifestyle Communities is seeking a 3rd shift Concierge in Bartlett, TN to keep the community secure and running smoothly overnight. You’ll stay alert, tackle tasks to maintain cleanliness, and respond quickly to emergencies, ensuring the community is ready for the next day.

The role requires a 11:00pm–7:30am shift Thursday through Monday, a valid driver’s license, and strong customer service skills. Knowledge of the local area is a plus and alcohol service permits must be obtained within

Qualifications

• At least 21 years old with a valid driver’s license and clean driving record.
• Able to work Thursday–Monday 11:00pm to 7:30am.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
• Adaptable and flexible to shifting priorities; willing to assist in various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community preferred.
• Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.

Responsibilities

• Maintain exceptional cleanliness throughout the community, including floors, restrooms, and shared spaces.
• Respond calmly and quickly to emergencies and monitor resident call systems.
• Support community safety by monitoring building systems and assisting during emergencies.
• Provide administrative support: room-service requests, meal tickets, menus, porch drops, transportation scheduling, and records management.
• Support community operations by patrolling the community, reporting concerns, and assisting with event setups.
• Create memorable first impressions by greeting residents and guests, answering calls, and offering courteous valet services.
• Welcome new residents and introduce yourself when you see them.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Multitasking

English communication

Driver's license

Attention to detail

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Resort Lifestyle Communities is seeking a 3rd shift Concierge in Bartlett, TN to keep the community secure and running smoothly overnight. You’ll stay alert, tackle tasks to maintain cleanliness, and respond quickly to emergencies, ensuring the community is ready for the next day.

The role requires a 11:00pm–7:30am shift Thursday through Monday, a valid driver’s license, and strong customer service skills. Knowledge of the local area is a plus and alcohol service permits must be obtained within