3rd Shift Concierge

Resort Lifestyle Communities; Bartlett (TN); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Pay on-demand benefits

Benefit stipend for health-related and

Paid Time Off

401(k) with employer match

Résumé du poste

Resort Lifestyle Communities is seeking a 3rd shift Concierge in Bartlett, TN to keep the community secure and running smoothly overnight. You’ll stay alert, tackle tasks to maintain cleanliness, and respond quickly to emergencies, ensuring the community is ready for the next day.

The role requires a 11:00pm–7:30am shift Thursday through Monday, a valid driver’s license, and strong customer service skills. Knowledge of the local area is a plus and alcohol service permits must be obtained within

Qualifications

• At least 21 years old with a valid driver’s license and clean driving record.
• Able to work Thursday–Monday 11:00pm to 7:30am.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
• Adaptable and flexible to shifting priorities; willing to assist in various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community preferred.
• Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.

Responsabilités

• Maintain exceptional cleanliness throughout the community, including floors, restrooms, and shared spaces.
• Respond calmly and quickly to emergencies and monitor resident call systems.
• Support community safety by monitoring building systems and assisting during emergencies.
• Provide administrative support: room-service requests, meal tickets, menus, porch drops, transportation scheduling, and records management.
• Support community operations by patrolling the community, reporting concerns, and assisting with event setups.
• Create memorable first impressions by greeting residents and guests, answering calls, and offering courteous valet services.
• Welcome new residents and introduce yourself when you see them.

Connaissances

Customer service

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Multitasking

English communication

Driver's license

Attention to detail

Formation

High school diploma or GED

Outils

Outlook

Word

Excel

Description du poste

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniorsisn’tjust ajob,it’sa calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.

Together, we work toward four essential goals that guide our success:

• Happy Employees
• Happy Residents
• Full Occupancy
• On-Budget Operations

About the Role

As the3rdShift Concierge,you’llkeep our community secure and running smoothly overnight.You’llstay alert, tackle tasks to keep the community spotless, and respond quickly to any situation, including emergencies. Every shift ends with the community ready fora great dayahead. Ifyou’redependable,find joy inhelping others, andcreatingpeaceof mind, this role is perfect for you.

WhatWe’reLooking For

• At least 21 years old with a valid driver’s license and clean drivingrecord;able to valet park vehicles safely.
• Able to work Thursday-Monday11:00pmto 7:30amwhile staying present and alert for the entire shift.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previouscustomer service experience, professional appearance, excellentcommunicationand interpersonal skills.
• Adaptable and flexible to shifting priorities; willing toassistin various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community,preferred.
• Intermediateproficiencyin Microsoft Office (Outlook, Word, Excel).
• Ability to communicate effectively in English with residents, guests, and staff.
• Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.

Key Responsibilities

• Maintain exceptional cleanliness throughout the community. This includes vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and the bistro, sanitizing high‑touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning the coffee and ice cream machines, caring for the salad bar, and ensuring all shared spaces and furnishings are tidy, stocked, andready for the day ahead.
• Respond calmly and quickly to emergencies,monitorresident call systems, and coordinate with emergency responders as needed.
• Support community safety by monitoring building systems(including fire alarms), following emergency protocols, and guiding residents during fires or severe weather events.
• Assistwith administrative supportbytaking room‑service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, andmaintainingorganized records.
• Support community operationsby walking the community, proactivelynoticingand reporting concerns,assistingwith event setup, and providing responsible alcohol service during gatherings.
• Create memorable first impressionsbygreeting residents, families, and guests, answering calls with professionalism,anticipatingneeds before they arise, andoffering courteous valet services to residents and visitors.
• Welcome new residentsby introducing yourself whenever youseethem.

Benefits for Full-Time Employees

• Competitive compensationand benefits
• Accessyourpayanytime
• $341 benefit stipend per pay period to apply toward:
  • Health, Dental, Vision
  • Life Insurance
  • Short- & Long-Term Disability
  • HSA, FSA, LSA
  • Accident & Hospital Indemnity
  • Legal & Identity Theft Protection
• Paid Time Off
• 401(k) with employer match

Why RLC?

• Fast-growing, family-owned company with 60+ communities nationwide
• Supportive leadership in a beautiful, resort-style environment
• A purpose-driven role where you make a difference every day

Ready toSupportwithHeart?

Bring yourservantheart to a place that feels like family.

EOE/ADA

#urgent

BESbswy

Robinwood Retirement Community

2795 Kirby Whitten Parkway
Bartlett, TN 38134