Overnight Community Concierge & Front Desk

The Aspenwood Company; Nashville (TN); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on購入

Holiday Pay including a Floating Holly

Generous PTO that rolls over year over

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Résumé du poste

The Aspenwood Company is hiring for a Concierge/Front Desk/Security Associate at The Crestmoor at Green Hills in Nashville. This full-time night role runs Monday to Thursday from 11:00 p.m. to 7:00 a.m.

You will greet residents and guests, monitor traffic, and support the sales team while ensuring safety and a welcoming environment. Applicants should have a high school diploma, customer service experience, and proficiency with MS Office.

Qualifications

• High School diploma or GED required.
• Prior customer service, front desk, and telephone experience preferred.
• HIPAA understanding is preferred.

Responsabilités

• Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
• Monitor all incoming public traffic and assist with inquiries.
• Maintain the cleanliness and orderliness of common areas and all public spaces.
• Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
• Provide key support to the sales and marketing team by managing inquiries effectively.
• Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
• Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
• Assist with scheduling job applicant interviews for department heads.
• Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
• Be an active member of the community's emergency response team.
• Maintain a professional appearance and good personal hygiene in accordance with company policies.
• for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
• Assist with special projects or tasks as assigned.
• Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

Connaissances

Customer service

Front desk

Security awareness

Formation

High School Diploma

Outils

Microsoft Word

Excel

Description du poste

The Aspenwood Company is hiring for a Concierge/Front Desk/Security Associate at The Crestmoor at Green Hills in Nashville. This full-time night role runs Monday to Thursday from 11:00 p.m. to 7:00 a.m.

You will greet residents and guests, monitor traffic, and support the sales team while ensuring safety and a welcoming environment. Applicants should have a high school diploma, customer service experience, and proficiency with MS Office.