Night Concierge & Front Desk Champion — Senior Living

The Aspenwood Company - The Crestmoor at Green Hills; Nashville (TN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on购买

Holiday Pay including a Floating Holy?

Generous PTO that rolls over year over

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Job summary

The Crestmoor at Green Hills is seeking a friendly Concierge/Front Desk/Security Associate to welcome residents and guests and help maintain a safe, comfortable community environment. You will greet visitors, answer inquiries, monitor traffic, and support the sales and marketing team with inquiries.

This full-time night shift runs Monday through Thursday, 11:00 p.m. to 7:00 a.m., with weekend and holiday availability required.

Qualifications

• High School diploma or GED required.
• Customer service/front desk experience preferred.
• Valid Texas Driver's License required.
• Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
• Understanding of HIPAA requirements.

Responsibilities

• Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
• Monitor all incoming public traffic and assist with inquiries.
• Maintain the cleanliness and orderliness of common areas and all public spaces.
• Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
• Provide key support to the sales and marketing team by managing inquiries effectively.
• Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.

Skills

Customer service

Front desk

Security awareness

Communication

Problem solving

Education

High School diploma or GED

Driver's license

Tools

Microsoft Office

Word

Excel

Job description

The Crestmoor at Green Hills is seeking a friendly Concierge/Front Desk/Security Associate to welcome residents and guests and help maintain a safe, comfortable community environment. You will greet visitors, answer inquiries, monitor traffic, and support the sales and marketing team with inquiries.

This full-time night shift runs Monday through Thursday, 11:00 p.m. to 7:00 a.m., with weekend and holiday availability required.