Overnight Clinical Communication Specialist

Radiology Partners, Inc.; United States; Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Remote schedules

Great Place to Work – 5-time award

Job summary

Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare.

We are seeking a dedicated team member to relay urgent and non-urgent medical results, facilitate

Qualifications

• Associate's degree or equivalent healthcare experience preferred; Bachelor's degree highly preferred.
• Minimum of 2 years of radiology technology experience, with strong knowledge of medical terminology and healthcare operations preferred
• Experience using EMR and PACS platforms.
• Exceptional verbal and written communication skills, along with a strong customer service orientation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and ability to multitask with urgency.

Responsibilities

• Relay urgent and non urgent medical results between radiologists, referring physicians, and healthcare providers across multiple hospital systems.
• Communicate urgent and non-urgent medical results between radiologists, referring physicians, and healthcare providers across multiple hospital systems.
• Serve as a key point of contact, resolving communication issues and supporting patients, physicians, technologists, and radiologists.
• Facilitate timely call transfers and direct communication between referring physicians and radiologists when needed.
• Ensure critical findings, STAT reads, and pertinent positive results are delivered to the appropriate healthcare professional while maintaining HIPAA compliance and answering general reporting-related questions within approved guidelines.

Skills

Verbal and written communication

Customer service orientation

Microsoft Office Suite

Multitasking & prioritization

Healthcare terminology proficiency

Education

Associate degree or healthcare experience preferred; Bachelor's degree highly preferred

Tools

EMR systems

PACS platforms

Job description

Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY:

• Relay urgent and non urgent medical results between radiologists, referring physicians, and healthcare providers across multiple hospital systems
• Communicate urgent and non-urgent medical results between radiologists, referring physicians, and healthcare providers across multiple hospital systems.
• Serve as a key point of contact, resolving communication issues and supporting patients, physicians, technologists, and radiologists.
• Facilitate timely call transfers and direct communication between referring physicians and radiologists when needed.
• Ensure critical findings, STAT reads, and pertinent positive results are delivered to the appropriate healthcare professional while maintaining HIPAA compliance and answering general reporting-related questions within approved guidelines.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• Associate's degree or equivalent healthcare experience preferred; Bachelor's degree highly preferred.
• Minimum of 2 years of radiology technology experience, with strong knowledge of medical terminology and healthcare operations preferred
• Experience using Electronic Medical Record (EMR) and Picture Archiving and Communication System (PACS) platforms.
• Exceptional verbal and written communication skills, along with a strong customer service orientation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) and the ability to multitask, work independently, and manage priorities with a high sense of urgency.

WHY RADIOLOGY PARTNERS:

• Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
• Remote Schedules
• Proudly Certified as a Great Place to Work for Five Consecutive Years

COMPENSATION:

The starting hourly range for this position is $19-$24. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements) Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environmentwhereeveryone hasequal access and equitable resources to reach their fullpotential.We are united by our Mission to Transform Radiology and in turn have animportantimpacton the patients we serve and the healthcare systemoverall.We hold that diversity is a key source of strength from which we will build apracticeculturethat is inclusive for all.Our goal is to empower and engage the voice of every teammate topromoteawareness,compassion and a healthy respect for differences.

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