Overnight Bellman & Luggage Concierge

HEI Hotels & Resorts; Washington; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Dental programs

Vision insurance

Paid vacation and holidays

Pet insurance

401(k) with matching + discounts

Job summary

HEI Hotels & Resorts' Beacon Hotel & Corporate Quarters in Washington seeks a courteous Bellman to assist guests with luggage and provide a welcoming experience. You will explain facilities, manage luggage, and help guests with check-in/out tasks while maintaining lobby standards.

Requirements include a high school diploma or equivalent, valid driving ability, and strong guest-service skills. Competitive hourly pay with benefits and growth opportunities within HEI’s portfolio.

Qualifications

• High school diploma or equivalent required.
• Ability to drive vans, limousines, and automobiles with a clean driving record.
• Ability to assist guests with luggage and provide friendly service.

Responsibilities

• Show guests to room and assist with luggage.
• Explain hotel facilities, hours, and answer questions about services.
• Check luggage for day and overnight stays.
• Open doors and greet guests in a friendly manner.
• Maintain lobby and bell stand areas and ensure lobby cleanliness.

Skills

Guest communication

Driving ability

Luggage handling

Customer service

Reliability

Education

High school diploma or equivalent

Job description

HEI Hotels & Resorts' Beacon Hotel & Corporate Quarters in Washington seeks a courteous Bellman to assist guests with luggage and provide a welcoming experience. You will explain facilities, manage luggage, and help guests with check-in/out tasks while maintaining lobby standards.

Requirements include a high school diploma or equivalent, valid driving ability, and strong guest-service skills. Competitive hourly pay with benefits and growth opportunities within HEI’s portfolio.