Overnight Bellman

Beacon Hotel and Corporate Quarters; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance (EyeMed)

401(k) with company match

Job summary

Beacon Hotel & Corporate Quarters in Washington, DC is seeking a bellperson to warmly welcome guests, assist with luggage, and deliver messages and valet services as needed.

You will explain hotel facilities, maintain lobby areas, and support front desk tasks. A high school diploma is required; driving ability with a clean record is essential; overnight shifts may be required; benefits include medical, dental, vision, 401(k), and DailyPay partnerships.

Qualifications

• High school diploma or equivalent required.
• Hotel experience preferred.
• Ability to communicate with guests and answer questions.

Responsibilities

• Show guests to room and assist with luggage.
• Explain hotel facilities, hours of operation, and answer questions.
• Check luggage for guests day and overnight.
• Maintain lobby, bell stand, baggage room cleanliness.
• Open doors and greet guests courteously.
• Assist with valet parking and related duties.
• Must be able to work overnight/graveyard shifts as needed.

Skills

Guest service

Driving ability

Valid driver’s license

Luggage handling

Communication skills

Education

High school diploma

Job description

About Us

Ideally-situated within minutes of Washington, DC's most popular attractions, The Beacon Hotel & Corporate Quarters is an ideal destination for both leisure and business travelers. Winner of the TripAdvisor Certificate of Excellence, our premier boutique hotel offers exceptional hospitality, facilities and accommodations within an inviting, comfortable setting that will make you feel right at home.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation Salary Range: $20.00 - $20.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Essential Duties and Responsibilities

• Show guests to room assisting with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby, and baggage room.
• Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Keep an open communication line through all shifts by proper use of intershift log.
• Deliver messages and valet to guest rooms.
• Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
• May perform the duties of a valet as required.
• Assist front desk with key inventory twice weekly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
• Must be able to work overnight/graveyard shifts as needed.
• Must be able to assist with valet parking and safely park, retrieve, and handle guest vehicles.

Qualifications and Skills

High school diploma or equivalent required. Hotel experience preferred.

• Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
• Ability to drive vans, limousines, and automobiles.
• Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.
• Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
• Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.
• Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.
• Perform tasks requiring bending, stooping, kneeling and or walking with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our 'love' to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.