Overnight Baker – Fresh Pastries & Guest Service

Market District; Pittsburgh (Allegheny County); On-site; USD 28,000 - 34,000; Full time

Job summary

Giant Eagle is seeking a Bakery Team Member in our Pittsburgh area—a role focused on baking, guest service, and product quality. You will work with scratch recipes to prepare fresh bakery items for display and sale.

The position emphasizes customer interactions, following recipes, maintaining safety, and assisting with backroom operations to keep bakery stock fresh and well-organized.

Qualifications

• 6 to 12 months bakery experience or completion of Giant Eagle Apprenticeship program
• Experience in Bakery or related industry preferred
• No high school diploma required

Responsibilities

• Perform bench work according to established scratch procedures when necessary.
• Prepare product and form product to specifications as required according to scratch recipes.
• Bake prepared product using appropriate time and temperature as specified by recipe.
• Prepare Bakery products according to established recipes which include scratch recipes.
• Properly insert products into proof box, set controls, and close door to ensure proper size and shape of product.
• Prepare and fry donuts according to established procedures.
• Insert products into and retrieve products from the freezer to preserve freshness.
• Kindly answer questions and resolve problems to ensure guest requirements are met.
• Actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate.
• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
• Bakery Team Members are also expected to have sufficient knowledge to answer questions and make suggestions to our customers.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
• Bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met.
• Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
• Maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met.
• Understand all the ingredients and purpose of each used in manufacturing scratch baked goods.
• Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Assemble necessary baking ingredients to prepare for baking operation including all scratch recipes.
• Assist in other areas as required.

Skills

Customer service

Bakery experience

Job description

Giant Eagle is seeking a Bakery Team Member in our Pittsburgh area—a role focused on baking, guest service, and product quality. You will work with scratch recipes to prepare fresh bakery items for display and sale.

The position emphasizes customer interactions, following recipes, maintaining safety, and assisting with backroom operations to keep bakery stock fresh and well-organized.