Overnight Bake Manager

Dunkin' - Franchisee Of Dunkin Donuts; Tulsa (OK); On-site; USD 35,000 - 52,000; Full time

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Tulsa is seeking a Bake Manager to lead a team, deliver operational excellence, and manage costs in line with brand standards.

You will bake in your home store at least 5 nights per week, hire and train staff, monitor performance, and drive improvements while ensuring safety, quality, and profitability.

Qualifications

• Fluent in English to communicate with the team and customers.
• Strong math and financial management skills for costs and budgets.
• Experience supervising staff in restaurant/retail settings.
• Must be at least 18 years old where applicable.

Responsibilities

• Hire, train and develop team members.
• Communicate job expectations to employees.
• Plan, monitor, and review staff performance.
• Provide coaching and feedback; discipline when needed.
• Maintain a quality-first culture across shifts.
• Ensure proper staffing to meet product level goals.
• Enforce safety, food safety and sanitation guidelines.
• Uphold brand standards and systems.
• Prepare action plans and drive production, productivity, and quality improvements.
• Conduct store visits and implement improvement plans.

Skills

Fluent English

Financial management

Restaurant supervision

Age 18+

Job description

A Bake Manager is responsible for providing strong, positive leadership to his/her team to deliver operational excellence and following budget plan to control costs and expenses. They are responsible for the overall results of the bakers according to the Dunkin Donuts standards, LFO standards and in compliance with all applicable laws. Will be required to bake in your home store a minimum of 5 nights per week and do weekly inspections on your area stores.

Team Environment

• Hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate

Operational Excellence

• Create and maintain a quality first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve product level goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity and quality standards
• Complete visits and implement plans to drive improvements

Profitability

• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training
• Set labor and waste goals and track results

Skills/Qualifications

• Fluent in English
• Math and financial management
• Restaurant, retail, or supervisory experience
• At least 18 years of age (where applicable)