Overnight Auditor & Guest Services Specialist

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Company Basic Life Insurance

Company paid Accidental Death & Dismem

Company paid Short Term Disability

Company paid Long term Disability

401k Retirement Plan

Job summary

Hamilton Hotel Washington, D.C. seeks a Night Auditor to ensure accurate, courteous service during overnight hours. This role balances daily hotel operations, posts charges, and prepares end-of-day reports. The shift runs from 11:00 PM to 7:00 AM.

The Night Auditor collaborates with front desk and accounting functions, handles guest inquiries, and maintains calm, professional conduct while managing end-of-day tasks in a luxury setting.

Qualifications

• 1-2 years customer-related experience, preferably luxury/boutique property
• Proficiency in English (verbal and written)
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with colleagues as part of a team
• Maintain calm and courteous guest service at all times
• Must be able to lift, pull, bend, push moderate weight and stand long hours
• Overnight shift required (11pm–7am) and flexible scheduling
• Experience with accounting operations including accounts, payroll, etc.
• Input data into computer using Excel and other software programs

Responsibilities

• Post and balance all hotel work for each day
• Prepare restaurant audits to balance restaurant figures
• Handle all computer end-of-day issues during shift
• Reconcile credit card system with daily transaction list from rooms
• Perform additional supervisor-assigned supportive functions as required by the company

Skills

Customer service

English proficiency

Problem solving

Teamwork

Attention to detail

Reliability

Tools

Excel

Windows

Job description

Hamilton Hotel Washington, D.C. seeks a Night Auditor to ensure accurate, courteous service during overnight hours. This role balances daily hotel operations, posts charges, and prepares end-of-day reports. The shift runs from 11:00 PM to 7:00 AM.

The Night Auditor collaborates with front desk and accounting functions, handles guest inquiries, and maintains calm, professional conduct while managing end-of-day tasks in a luxury setting.