Night Auditor & Front Desk Specialist

Highgate; Lexington (KY); Hybrid; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan with employer""

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition re

Job summary

Highgate Hotels in Lexington seeks a Night Auditor to reconcile hotel cashier transactions, compile management reports, and ensure accurate guest billings and city ledger transactions. The role includes performing guest service duties such as check-in/check-out, reservations, and switchboard operations.

The position requires the ability to work with financial data and perform daily, weekly, and monthly reporting, with occasional cross-training in other hotel accounting areas.

Qualifications

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
• Guest Service Experience preferred.
• Computer knowledge/skills required.
• Late/Overnight shift
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling.

Responsibilities

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Must be able to prioritize job functions in order to meet deadlines.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Respond to governmental inquiries upon receipt.
• Handle guest requests

Skills

Guest service

Communication

Computer skills

Multitasking

Education

High School diploma

Tools

Computer

Job description

Highgate Hotels in Lexington seeks a Night Auditor to reconcile hotel cashier transactions, compile management reports, and ensure accurate guest billings and city ledger transactions. The role includes performing guest service duties such as check-in/check-out, reservations, and switchboard operations.

The position requires the ability to work with financial data and perform daily, weekly, and monthly reporting, with occasional cross-training in other hotel accounting areas.