Overnight Auditor: Guest Experience Lead

Hotel Equities; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

Job summary

Hotel Equities is searching for a Night Audit at Courtyard Dallas Texas. This position involves checking guests in/out, processing transactions, and ensuring exceptional service. Candidates should possess a high school diploma and experience with major hotel chains.

Strong communication and problem-solving skills are essential. Benefits include vacation pay, same-day pay, and reduced room rates across the portfolio.

Qualifications

• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Strong communication skills essential for guest interactions.
• Basic math skills for handling cash or credit.

Responsibilities

• Check guests in and out, providing information on hotel services.
• Process cash and credit card transactions accurately.
• Respond to guest calls and resolve their issues.

Skills

Strong communication skills

Basic computer skills

Problem-solving abilities

Education

High School diploma / Secondary qualification

Job description

Hotel Equities is searching for a Night Audit at Courtyard Dallas Texas. This position involves checking guests in/out, processing transactions, and ensuring exceptional service. Candidates should possess a high school diploma and experience with major hotel chains.

Strong communication and problem-solving skills are essential. Benefits include vacation pay, same-day pay, and reduced room rates across the portfolio.