Overnight Audit Supervisor — Lead Front Desk & Finances

Concord Hospitality Enterprises Co.

San Diego (CA)

Sur place

USD 33 000 - 35 000

Plein temps

Il y a 42 heures
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Avantages offerts par ce poste

Medical/Dental/Vision plans insurance
Life insurance with Short Term andLong
401k with Company Match
Tuition assistance
Discounted room rates at Concord owned
Training & development and career _adv

Résumé du poste

Concord Hospitality Enterprises Co. in San Diego seeks a Night Audit Supervisor to lead overnight front desk operations, ensure accurate nightly reconciliations, and keep guests safe and satisfied. You will supervise the night team, train staff, post room revenue, generate audit reports, and handle guest inquiries with professional communication.

Competitive hourly wages and full-time benefits are offered. This role requires flexibility to work weekends and holidays, with attention to detail,

Qualifications

  • Prior front office, night audit, or supervisory experience preferred.
  • Strong problem-solving, decision-making, and financial accuracy skills.
  • Ability to lead a team while working independently overnight.
  • Professional communication and guest service skills.
  • Organized, detail-oriented, and able to manage multiple priorities.
  • Basic computer and hotel systems knowledge preferred.
  • Reliable, trustworthy, and able to handle confidential information.
  • Must be able to work a flexible schedule, including overnight shifts, weekends, and holidays.

Responsabilités

  • Oversee nightly front office and audit operations, including team support, scheduling, and training.
  • Reconcile daily transactions, run trial balance, post room revenue, and close the day.
  • Prepare and distribute audit reports for hotel departments and leadership.
  • Verify guest accounts, reservations, and billing accuracy; resolve discrepancies.
  • Serve as the overnight point of contact, handling guest needs and service recovery.
  • Investigate service or safety concerns, complete incident reports, and ensure follow-up.
  • Monitor hotel safety, security, and key control procedures.
  • Support front desk operations, including check-in/out and guest assistance.

Connaissances

Problem solving
Team leadership
Guest service
Time management
Communication
Attention to detail
Hotel systems knowledge
Confidential information handling
Flexibility with schedule

Outils

PMS (Property Management System)

Description du poste

Concord Hospitality Enterprises Co. in San Diego seeks a Night Audit Supervisor to lead overnight front desk operations, ensure accurate nightly reconciliations, and keep guests safe and satisfied. You will supervise the night team, train staff, post room revenue, generate audit reports, and handle guest inquiries with professional communication.

Competitive hourly wages and full-time benefits are offered. This role requires flexibility to work weekends and holidays, with attention to detail,

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