Outside Supervisor

Sysco Corp.; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Sysco Corp. seeks a Night Warehouse Supervisor to oversee the dock and cooler operations, ensuring efficient use of manpower and adherence to SOPs. The role includes training crew members, maintaining safety, and supervising material handlers, selectors, and pullers.

Responsibilities cover coaching outbound staff, monitoring performance, scheduling, and coordinating with Sales/Purchasing/Inventory Control to ensure accurate, high-quality orders and timely execution.

Qualifications

• High School diploma or equivalent.
• 1 year operations/warehouse experience in shipping and receiving perishable products or equivalent experience.
• Ability to supervise, motivate, and train hourly employees.
• Strong problem-solving and verbal/written communication skills.

Responsibilities

• Supervise daily dock and cooler processes.
• Coach and develop outbound associates.
• Monitor work, policy adherence and safety requirements.
• Issue disciplinary actions when necessary.
• Interpret and enforce company policies and safety rules.
• Manage labor hours and consumables within budget.
• Prepare work schedules.
• Substitute items when unavailable.
• Coordinate with sales, purchasing and inventory control.
• Spot-check orders for accuracy and quality.
• Pull critical care orders or double-check for quality and accuracy.
• Inspect material handling equipment daily and coordinate repairs.

Skills

Supervision & training

Problem solving & communication

Education

High School diploma or equivalent

Job description

Job Summary:

The supervisor, night warehouse is responsible for the efficient operation of the shift, including proper manpower utilization, effective use of standard operating procedures, training and motivating members of the crew and for operating in a safe, productive manner. Supervisory responsibility for material handles, selectors, and partial-order pullers.

RESPONSIBILITIES

• Supervise daily processes on the dock and in coolers.
• Review, coach, and develop the outbound associates.
• Monitoring work, adherence to policy and safety requirements.
• Issuing discipline when necessary.
• Interprets company policies for employees, enforce safety and security regulations, and holds daily pre-shift meetings.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules
• Performing substitution of items that are not available for selection
• Communicating to sales, purchasing, and inventory control
• Spot check orders for accuracy and quality.
• Pulling critical care orders or double-checking them for quality and accuracy
• Inspects material handling equipment daily for safe operations and coordinates required repairs with the maintenance department.

QUALIFICATIONS

Education

• High School diploma or equivalent.

Experience

• 1-year operations/warehouse experience in shipping and receiving perishable products, and/or a combination of education, and industry experience.

Professional Skills

• Ability to supervise, motivate and train hourly employees.
• Able to solve problems independently and effectively articulate and communicate information.

DECISION-MAKING AUTHORITY

Most important decisions made fully independently:

• Corrective actions.
• Assigning work duties.
• Item substitutions.
• Scheduling.
• Reassigning equipment (transportation).
• Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):
• Hiring.
• Termination.
• Staffing increase.

ORGANIZATIONAL REPORTING

Supervisor Title

• Manager outbound

Position Reporting to this Role

• Forklifts
• Clerical
• Selectors