Outbound Supervisor

FreshPoint, Inc.; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

FreshPoint, Inc. in Charlotte, NC is seeking a Warehouse Supervisor to oversee daily dock and cooler operations, ensuring safe handling and accurate outbound processes.

You will supervise and coach outbound associates, schedule work, monitor policy compliance, and coordinate with sales, purchasing, and inventory control to maintain service levels. Requirements include a High School diploma or equivalent, at least 1 year of warehouse experience with perishable products, and strong leadership and

Qualifications

• Ability to supervise, motivate and train hourly employees.
• Able to solve problems independently and effectively articulate and communicate information.

Responsibilities

• Oversee daily dock and cooler operations to ensure safety and efficiency.
• Review, coach, and develop outbound associates.
• Monitor work, adherence to policy and safety requirements.
• Issue discipline when necessary.
• Interpret company policies and enforce safety and security regulations.

Skills

Supervision

Communication

Education

High School diploma

Job description

First summary paragraph

Second summary paragraph

Responsibilities

• Supervise daily processes on the dock and in coolers.
• Review, coach, and develop the outbound associates.
• Monitoring work, adherence to policy and safety requirements.
• Issuing discipline when necessary.
• Interprets company policies for employees, enforce safety and security regulations, and holds daily pre-shift meetings.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules
• Performing substitution of items that are not available for selection
• Communicating to sales, purchasing, and inventory control
• Spot check orders for accuracy and quality.
• Pulling critical care orders or double-checking them for quality and accuracy
• Inspects material handling equipment daily for safe operations and coordinates required repairs with the maintenance department.

Education

• High School diploma or equivalent.

Experience

• 1-year operations/warehouse experience in shipping and receiving perishable products, and/or a combination of education, and industry experience.

Professional Skills

• Ability to supervise, motivate and train hourly employees.
• Able to solve problems independently and effectively articulate and communicate information.

Most Important Decisions Made Fully Independently

• Corrective actions.
• Assigning work duties.
• Item substitutions.
• Scheduling.
• Reassigning equipment (transportation).
• Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):
• Hiring.
• Termination.
• Staffing increase.

Supervisor Title

• Manager outbound

Position Reporting to this Role

• Forklifts
• Clerical
• Selectors