Outside Scheduler

US Oncology Network-wide Career Opportunities; Norfolk (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Job summary

US Oncology Network-wide Career Opportunities is seeking an Outside Scheduler for our Norfolk office. This role involves scheduling physician referrals and communicating appointment details to patients.

Preferred candidates will have a high school diploma and five years of medical office experience. We offer a full-time employment opportunity with a competitive compensation range of $18.75/hr to $22.16/hr, plus benefits such as medical, dental, vision, and 401(k).

Qualifications

• Five years medical office experience preferred.
• Ability to communicate effectively with patients.
• Familiarity with scheduling and insurance authorization.

Responsibilities

• Schedules physician referrals and outside testing.
• Obtain necessary insurance authorization.
• Communicate appointment details to patients.
• Follow up on tests to ensure completion.
• Respond to routine and non-routine inquiries.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Knowledge of medical terminology

Education

High school diploma or equivalent

Job description

Overview

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has multiple exciting opportunities for an Outside Scheduler for our office in Norfolk.

Employment Type: Full-Time, In-Person

Benefits: M/D/V, Life Ins., 401(k)

Compensation Range: $18.75/hr - $22.16/hr

Responsibilities

• Schedules physician referrals and/or outside testing and labs as directed by physician
• Obtains necessary insurance authorization
• Communicates to patients the type of test, any necessary prep, and date/time/location of appointment
• Follows up on all tests to ensure completion prior to next visit with physician
• Researches and responds to routine and non-routine inquiries in a timely and professional manner
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Five years medical office experience preferred
• Knowledge of medical terminology preferred
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.