Outside Scheduler

US Oncology Inc.; Norfolk (VA); On-site; USD 25,830 - 30,527; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401(k)

Job summary

US Oncology Inc. is seeking a dedicated Outside Scheduler for their Norfolk office. This full-time position involves managing physician referrals, coordinating outside tests, and ensuring patients are well-informed about their appointments. The ideal candidate will have at least five years of medical office experience and excellent communication skills.

The role offers a competitive compensation range of $18.75 to $22.16 per hour with additional benefits including health insurance and a 401(k) plan. Join a team committed to delivering top-notch cancer care.

Qualifications

• Five years medical office experience required.
• Ability to manage scheduling for physician referrals effectively.
• Must communicate appointment details to patients clearly.

Responsibilities

• Schedules physician referrals and/or outside testing.
• Obtains necessary insurance authorization.
• Communicates test details, preparation, and appointment information.

Skills

Excellent communication skills, both written and verbal

Knowledge of medical terminology

Proficiency in Microsoft Office (Outlook, Word, Excel)

Education

High school diploma or equivalent

Job description

Overview

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has multiple exciting opportunities for an Outside Scheduler for our office in Norfolk.

Employment Type: Full-Time, I n-Person

Benefits: M/D/V, Life Ins., 401(k)

Compensation Range: $18.75/hr - $22.16/hr

Responsibilities

• Schedules physician referrals and/or outside testing and labs as directed by physician
• Obtains necessary insurance authorization
• Communicates to patients the type of test, any necessary prep, and date/time/location of appointment
• Follows up on all tests to ensure completion prior to next visit with physician
• Researches and responds to routine and non-routine inquiries in a timely and professional manner
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Five years medical office experience
• Knowledge of medical terminology
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.