Outside Sales Representative - Concrete Lifting

HydroHelp911 Crawl Space & Foundation Repair; Wilmington (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

HydroHelp911 is seeking an Outside Sales Representative to join our growing Concrete Lifting and Foundation Repair team. You will meet homeowners, evaluate concrete settlement and foundation concerns, and propose solutions with clear, consultative guidance.

Training, leads, and support are provided, along with a company vehicle, fuel card, iPad, and an inside team to back follow-ups. This role emphasizes building trust and closing deals with homeowners.

Qualifications

• Outside sales or home improvement sales experience preferred.

Responsibilities

• Conduct 7–12 scheduled in-home appointments per week.
• Inspect settled, cracked, or uneven concrete and foundation concerns.
• Identify the likely cause of settlement and recommend appropriate solutions.
• Educate homeowners on repair options and financing.
• Present proposals and guide homeowners through decisions.
• Build rapport and establish trust with homeowners.
• Confidently ask for the sale and close opportunities.
• Follow up with customers throughout the sales process.
• Maintain accurate CRM notes and documentation.
• Deliver an exceptional customer experience from start to finish.
• Coordinate with production teams to ensure seamless service.

Skills

Self-motivated

Coachable

Excellent communicator

Strong problem solver

Honest and customer-focused

Organized and dependable

Independent worker

Confident in asking for the sale

Comfortable with technology

Tools

iPad

CRM

Company-provided tech

Job description

• Career advancement opportunities
• Garage floor settlement

Outside Sales Representative - Concrete Lifting & Foundation Repair

Build a Career Where Your Hard Work Pays Off

Join the Sales Team at HydroHelp911

Are you a motivated sales professional who enjoys meeting homeowners, solving problems, and getting rewarded for your results?

HydroHelp911 is looking for an Outside Sales Representative to join our growing Concrete Lifting & Foundation Repair team.

Founded in 2010, HydroHelp911 helps homeowners protect and restore one of their biggest investments -- their home. Our Concrete Lifting team specializes in identifying and correcting problems caused by settling concrete, including driveways, sidewalks, patios, porches, steps, garage floors, and other concrete surfaces.

This is an opportunity to build a rewarding career in a growing industry while helping homeowners solve real problems around their homes.

Whether you're experienced in home improvement sales or you're a proven sales professional looking for your next opportunity, we'll provide the training, technology, leads, and support you need to succeed.

What's In It For You?

• Company-provided, qualified leads -- no cold calling required
• Company vehicle and fuel card
• Company-issued iPad and technology
• Paid product and sales training
• Uncapped earning potential
• Career advancement opportunities
• Supportive leadership invested in your success
• The opportunity to make a measurable difference for homeowners

About The Position

You’ll meet with homeowners at scheduled appointments to evaluate concrete settlement and foundation concerns, educate customers about what is causing the problem, and recommend the appropriate repair solution.

You’ll Help Homeowners Understand Issues Such As

• Sunken or uneven concrete
• Cracked or settling driveways
• Uneven sidewalks and walkways
• Settled patios and porches
• Sinking steps and stoops
• Concrete trip hazards
• Garage floor settlement
• Foundation settlement and structural concerns

You’ll inspect the problem, explain the recommended solution, present the proposal, and guide the homeowner through the decision-making process.

This is a consultative sales role. We aren't looking for someone who simply wants to "sell a job." We're looking for someone who can identify a homeowner's problem, explain the solution clearly, build trust, and confidently ask for the business.

Responsibilities

• Conduct 7-12 scheduled in-home appointments per week
• Inspect settled, cracked, or uneven concrete and foundation concerns
• Identify the likely cause of settlement and recommend appropriate solutions
• Educate homeowners on their repair options
• Present proposals and financing options
• Build rapport and establish trust with homeowners
• Confidently ask for the sale
• Follow up with customers throughout the sales process
• Maintain accurate CRM notes and documentation
• Deliver an exceptional customer experience from the initial appointment through project completion
• Work closely with production and operations teams to ensure a seamless customer experience
• Represent HydroHelp911 professionally in every customer interaction

What We're Looking For

We're Looking For Someone Who Is

• Self-motivated and competitive
• Coachable and eager to learn
• An excellent communicator
• A strong problem solver
• Honest and customer-focused
• Organized and dependable
• Comfortable working independently
• Comfortable asking for the sale
• Motivated by performance and earning potential
• Interested in building a long-term career in sales

Qualifications

• Outside sales, in-home sales, construction sales, or home improvement sales experience preferred
• Proven sales experience will be considered
• Valid driver's license and clean driving record
• Comfortable using an iPad, CRM, and other technology
• Ability to inspect residential properties and concrete surfaces
• Strong attention to detail and ability to identify potential problems
• Ability to explain technical information in a simple, easy-to-understand way
• Available to work Monday through Saturday as customer appointments require

Performance Expectations

Successful Sales Representatives Will

• Consistently work toward and maintain a 35%+ close rate
• Deliver outstanding customer satisfaction
• Complete thorough and accurate inspections
• Present professional, accurate proposals
• Follow the HydroHelp911 sales process
• Maintain accurate CRM documentation
• Communicate effectively with customers and internal teams
• Represent HydroHelp911 with professionalism and integrity

This Isn't Just Another Sales Job

If You're Looking For a Career Where

Your effort is rewarded.

Your skills can grow.

Your income has no ceiling.

Your work helps homeowners solve real problems.

We want to meet you.

About HydroHelp911

HydroHelp911 was founded in 2010. Please remember this, it will come up again throughout the hiring process. We equip you not just with leads, but with a company vehicle, fuel card, iPad, an inside sales team backing your follow-up, and everything you need to succeed.