Outside Sales Representative (Base + Commission, W2)

West Shore Home; Grand Rapids, Northern (MI, KY); Hybrid; USD 120,000 - 220,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

HSA with match

Paid PTO

Referral Program

Training & Growth

Job summary

West Shore Home in Grand Rapids, MI is seeking a Design Consultant to serve as the primary contact for customers and deliver our sales method to secure agreements for home improvement products and services. The role features a rotating schedule with weekday and weekend coverage, 2-hour sales appointments, weekly meetings, and a no cold-calling approach with warm leads.

Competitive base salary plus uncapped commissions and annual bonuses await top performers.

Qualifications

• Previous sales or customer-facing experience desired.
• Must have a valid driver’s license with a clean driving record.
• Smartphone with two-factor authentication access required.

Responsibilities

• Schedule and conduct ~2-hour sales appointments.
• Attend weekly team meetings and training workshops.
• Guide customers through a personalized one-call close sales process.
• All leads are warm and pre-set; no cold-calling.

Skills

Sales

Communication

Customer focus

Job description

Position: Design Consultant

Location: Grand Rapids, MI

Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are:

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose of Position:

An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.

Key Role Accountabilities:

• Follow a monthly rotating schedule:
  • Weeks 1–2: Mon–Fri, available 9:00 AM–7:00 PM
  • Weeks 3–4: Tues–Fri (9:00 AM–7:00 PM) & Sat (9:00 AM–2:00 PM)

• Sales appointments are about 2 hours each
• Attend weekly team meetings and training workshops
• Guide customers through a personalized one-call close sales process
• No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling!

Compensation:

• Competitive base salary
• Uncapped commission
• Annual Net Sales Bonus Program
• Expected first year income earnings up to $200K+

Benefits:

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Minimum Requirements:

• The ability to quickly connect with anyone in an environment
• A competitive nature with a drive to succeed
• Valid Driver’s Licensewith a clean driving record
• Previous sales experience but we’ve also seen great success with recent grads and those from retail, hospitality, or customer-facing roles
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Military veterans and spouses are encouraged to apply.

Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.

Culture and Community:

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us theTop Workplaces USAaward as one of the nation’s top employers for the last 4 consecutive years. This includes recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home®and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

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