Outside Sales Representative (Base + Commission, W2)

West Shore Home; Muskegon (MI); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

HSA with company match

Paid holidays and PTO

Employee Referral Program

Employee Discount Program

Training and growth opportunities

Job summary

West Shore Home in Grand Rapids, MI is seeking an in-home design consultant to deliver the company’s sales method and secure customer agreements for remodeling projects. You will engage homeowners, present options, and close quality installations with confidence in a fast-paced environment.

This role requires a rotating schedule and the ability to travel to customer homes. You’ll join a growth-focused team offering competitive pay, uncapped commissions, and performance bonuses, with extensive

Qualifications

• Valid driver's license and sales experience required.
• Willingness to work rotating schedule and travel.
• Bilingual Spanish/English encouraged.
• Excellent communication and relationship skills.

Responsibilities

• Serve as the primary contact for customers using the West Shore Home sales method.
• Guide customers through a one-call close sales process.
• Attend weekly team meetings and training sessions.
• No cold-calling; all leads are warm and pre-set.

Skills

In-home sales

Sales experience

Driver's License

Customer service

Bilingual

Job description

Location: Grand Rapids, MI

Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Position: Design Consultant

Location: Grand Rapids, MI

Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose Of Position

An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.

Key Role Accountabilities

• Follow a monthly rotating schedule:

• Weeks 1–2: Mon–Fri, available 9:00 AM–7:00 PM
• Weeks 3–4: Tues–Fri (9:00 AM–7:00 PM) & Sat (9:00 AM–2:00 PM)
• Sales appointments are about 2 hours each
• Attend weekly team meetings and training workshops
• Guide customers through a personalized one-call close sales process
• No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling!

Compensation

• Competitive base salary
• Uncapped commission
• Annual Net Sales Bonus Program
• Expected first year income earnings up to $200K+

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Minimum Requirements

• The ability to quickly connect with anyone in an environment
• A competitive nature with a drive to succeed
• Valid Driver’s License with a clean driving record
• Previous sales experience but we’ve also seen great success with recent grads and those from retail, hospitality, or customer-facing roles
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Military veterans and spouses are encouraged to apply.

Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.

Culture And Community

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers for the last 4 consecutive years. This includes recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

#GRCSales

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.