Outside Sales Coordinator: Flexible Hours & Customer Focus

TIBBETTS LUMBER CO LLC; Pensacola (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short & Long Term Disability

401(k) plan

Vacation, Sick & Holiday pay

Health Savings Account

Job summary

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials company, is seeking an Outside Sales Coordinator. Outside Sales Coordinator support Tibbetts’ Outside Sales Representatives by placing and coordinating product orders and by providing superior customer service at all times.

This is a full-time hourly position, and the successful candidate should be able to work flexible hours. Wage is commensurate with experience.

Qualifications

• Knowledge of lumber and building materials preferred.
• Proficient in Microsoft Office.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Strong customer service skills.
• Knowledge of sales techniques, concepts and the ability to influence and persuade.

Responsibilities

• Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers.
• Handle incoming phone calls, emails and questions regarding pricing, availability, delivery, backorders, specifications, returns and order placements.
• Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed.
• Intake customer and contractor issues and delegate handling, as necessary and assist in investigating and resolving the issue within company guidelines.
• Create and provide Quotes and estimates from the salesperson to the customers and contractors.
• Order products for contractors and vendors.
• Assist Outside Sales Representatives to improve productivity and efficiency.
• Provide superior customer service to internal and external customers at all times.

Skills

Lumber knowledge

Customer service

Communication skills

Attention to detail

Sales techniques

Persuasion

Tools

Microsoft Office

Job description

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials company, is seeking an Outside Sales Coordinator. Outside Sales Coordinator support Tibbetts’ Outside Sales Representatives by placing and coordinating product orders and by providing superior customer service at all times.

This is a full-time hourly position, and the successful candidate should be able to work flexible hours. Wage is commensurate with experience.