Outside Sales Coordinator

TIBBETTS LUMBER CO LLC; Saint Augustine (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Life insurance

Short & Long Term Disability

401(k) plan

Vacation, Sick & Holiday pay

Health Savings Account

Job summary

TIBBETTS LUMBER CO LLC, located in Saint Augustine, Florida, is looking for an Outside Sales Coordinator to support their sales team by placing and coordinating product orders while providing exceptional customer service. This full-time position requires flexible working hours, ensuring timely delivery and customer satisfaction.

The ideal candidate will manage customer inquiries, monitor shipping, assist sales representatives, and possess strong communication and customer service skills. The company offers a comprehensive benefits package including medical, dental, and 401(k) options.

Qualifications

• Experience in sales support or customer service roles.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Ability to work flexible hours.

Responsibilities

• Provide accurate support to the sales team and customers.
• Handle inquiries regarding pricing, availability, and orders.
• Monitor shipping dates to ensure timely delivery.
• Assist with customer and contractor issues.
• Create and provide quotes to customers.
• Order products for contractors and vendors.
• Improve productivity and efficiency for the sales team.
• Deliver superior customer service.

Skills

Knowledge of lumber and building materials

Proficient in Microsoft Office

Strong verbal and written communication skills

Strong attention to detail

Strong customer service skills

Knowledge of sales techniques

Job description

Description

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials company, is seeking an Outside Sales Coordinator. Outside Sales Coordinator support Tibbetts’ Outside Sales Representatives by placing and coordinating product orders and by providing superior customer service at all times. This is a full‑time hourly position, and the successful candidate should be able to work flexible hours. Wage is commensurate with experience.

Essential Duties and Responsibilities

• Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers.
• Handle incoming phone calls, emails and questions regarding pricing, availability, delivery, backorders, specifications, returns, credits and order placements.
• Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed.
• ntake customer and contractor issues and delegate handling, as necessary and assist in investigating and resolving the issue within company guidelines.
• Create and provide Quotes and estimates from the salesperson to the customers and contractors.
• Order products for contractors and vendors
• Assist Outside Sales Representatives to improve productivity and efficiency
• Provide superior customer service to internal and external customers at all times

Knowledge, Skills, & Abilities

• Knowledge of lumber and building materials preferred
• Proficient in Microsoft Office
• Strong verbal and written communication skills
• Strong attention to detail
• Strong customer service skills
• Knowledge of sales techniques, concepts and the ability to influence and persuade

Benefits

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Short & Long Term Disability
• 401(k) plan
• Vacation, Sick & Holiday pay
• Health Savings Account

Legal Disclosures

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug‑Free Workplace and uses pre‑employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at‑will employer and can terminate its employment relationship at any time, with or without cause, and without notice.