Outside Sales Account Manager

Eastern Industrial Supplies, Inc.; Durham (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Short-Term Disability

401(k) with immediate employer match

Paid Holidays and PTO

Annual Bonus Opportunity

Eastern Cares Mission Days

Job summary

Eastern Industrial Supplies, Inc. is recruiting an Outside Sales Account Manager to drive growth in our Durham, NC market.

You will manage a defined PVF and industrial product territory, building strong relationships with mechanical and industrial customers through a disciplined sales process. You will lead promotions, deliver quotes, close orders, and provide continued post-sale support while coordinating with internal teams to meet customer needs.

Qualifications

• Experience selling Pipe, Valves, Fittings (PVF) and Industrial Supplies.
• At least 5 years of related experience or training; equivalent education considered.
• Proficient with ERP/CRM software; Solar Eclipse experience is a plus.
• Ability to travel locally and regionally about 70% with a valid driver’s license.

Responsibilities

• Sell and promote the company’s PVF and industrial product lines to mechanical and industrial customers.
• Manage the entire sales cycle from inquiry, quoting, through close, delivery, and follow-up.
• Build and maintain profitable customer relationships and grow the assigned territory.
• Coordinate with Inside Sales, Procurement, Accounting, and Product Specialists to ensure customer success.
• Represent the company professionally in the Durham, NC market and surrounding areas.

Skills

PVF Sales Experience

CRM/ERP Experience

On-site travel 70%

Driver's License

Education

5+ years related experience or training

Tools

ERP systems

CRM systems

Job description

About Eastern Industrial Supplies, Inc

At Eastern Industrial Supplies, we are known for our exceptional company culture, rooted in honoring God in all we do and an unwavering commitment to caring for our team members. As a family-owned and operated enterprise, we embody the spirit of kinship, making Eastern an extraordinary place to work. Since 1980, we have expanded our footprint across the Southeast (NC, SC, FL, GA, TN, AL), offering an unparalleled learning experience in industrial pipe, valves, and fittings (PVF) and commercial plumbing products. This is your chance to gain extensive, industry-leading knowledge while advancing your career.

What You Will Get From Eastern Industrial Supplies

• Competitive Pay & Benefits: Enjoy a competitive salary, lucrative sales commissions, an annual bonus opportunity, and a comprehensive benefits package including Medical, Dental, Short-Term Disability (paid by the company), and a 401(k) plan with immediate employer match along with Paid Holidays and Paid Time Off (PTO).
• Purpose-Driven Work: Participate in "Eastern Cares" Mission Days-fully PAID days where you can engage in meaningful volunteer work and contribute to causes that matter to you.
• Growth and Development: We are committed to your future, providing training programs, mentorship opportunities, and internal promotions to help you advance in your career.
• Positive Company Culture: Join a supportive, inclusive, and family-like work environment where your contributions are recognized and genuinely appreciated.

About The Role

Are you a purposeful sales professional with experience in Industrial Sales for Pipe, Valves, Fittings (PVF), and Commercial Plumbing Supplies? Do you thrive in a positive, supportive culture where your contributions are genuinely valued? If so, we want you to join our team in Durham, NC area.

As an Outside Sales Account Manager, you will be the driving force behind our growth in the NC market. You will manage and grow an assigned territory, utilizing your expertise to build strong, profitable customer relationships with both mechanical and industrial companies.

What You'll Do

• Sales & Promotion: Profitable selling, marketing, and promoting the company's extensive products and services to both current and potential customers.
• Customer Engagement: Executing a disciplined sales process with all assigned accounts, managing the entire lifecycle from initial inquiry and quotation through close, delivery, and follow-up.
• Relationship Building: Facilitating customer-focused training events such as technical classes, lunch meetings, and business-related presentations.
• Operational Excellence: Providing prompt responses and exceptional customer service for all sales orders, keeping track of statuses and customer requirements.
• Internal Collaboration: Ensuring close communication and collaboration with internal resources, including Inside Sales, Procurement, Accounting, and Product Specialists.

Qualifications

• Experience is a Must: Proven experience in selling Pipe, Valves, Fittings (PVF), and Industrial Supplies is required.
• Education: 5 years of related experience and/or training; or an equivalent combination of education and experience.
• Tech Savvy: You should be adept with computers. Experience with Enterprise Resource Planning (ERP) and/or CRM systems is ideal, with experience in Solar Eclipse being heavily preferred.
• Travel: You must live within a reasonable distance of the Durham branch location. This role requires the ability to travel locally and regionally for sales calls about 70% of the time. Must have a valid Driver's License. Training for this job will be in-person at the branch.

Drug-Free Workplace