Outside Sales

Fire Fighter Sales & Service Company; Warrendale (Allegheny County); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Paid holidays

401(k) with match

Casual office environment

Employee referral program

Job summary

Fire Fighter Sales & Service Co. is seeking an Outside Sales Representative to drive growth by acquiring new customers and expanding services within existing accounts. The role focuses on prospecting, generating leads, and upselling inspection services to meet client needs.

You will build long-term relationships while presenting and negotiating pricing and contracts for service agreements. Success requires a proactive sales approach, strong communication, and the ability to deliver value-driven

Qualifications

• High school diploma required; college degree preferred.
• 3-5 years of sales experience with prospecting, scheduling, qualifying, negotiating and closing.
• Proven ability to build strong customer relationships and deliver exceptional service.
• Proficient in Microsoft Office Suite; experience with Great Plains, ServicePoint and SharePoint a plus.
• Excellent verbal and written communication skills; highly organized and detail oriented.

Responsibilities

• Develop knowledge of fire protection equipment and services.
• Conduct sales calls to grow inspection and service business by onboarding new customers.
• Maintain a robust pipeline to meet or exceed sales goals.
• Drive added service sales with existing customers and convert projects to service agreements.
• Lead client-facing activities and present/pricing/contract negotiations.
• Travel locally to meet clients and prospects; field-based role with some in-office meetings.

Skills

Verbal communication

Written communication

Organization

Goal-oriented

Collaborative mindset

Travel readiness

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

Great Plains

ServicePoint

SharePoint

Job description

• Job Summary:** The Outside Sales Representative drives business growth by acquiring new customers and expanding services within existing accounts. This role focuses on prospecting and generating leads, as well as upselling and cross-selling inspection services to meet client needs. The representative builds and maintains long-term customer relationships while preparing, presenting, and negotiating pricing and contracts to secure service agreements. Succes in this role requires proactive approach to sales, strong communication skills, and the ability to deliver value-driven solutions.


• Essential Duties and Responsibilities:** *The following list is intended to describe the general nature and level of work performed by employees in this classification.It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.*


• Gain in-depth knowledge of fire protection equipment and services including portable fire extinguishers, emergency lighting, restaurant hood systems, fire alarms, sprinkler systems, clean agent suppression systems, and alarm monitoring.


• Conduct sales calls to prospective clients to grow the inspection and service business by onboarding new customers.


• Maintain a robust pipeline of qualified opportunities to meet or exceed assigned sales goals and performance metrics.


• Perform sales outreach to existing customers to drive added service sales and convert construction/installation clients into recuring service customers.


• Represent the company during customer site visits, training sessions, trade shows, and other business development events, which may occasionally occur outside standard business hours.


• Stay informed on market trends and opportunities through direct customer interactions, networking, and proactive research.


• Continuously improving technical knowledge by participating in internal training, conducting ride-alongs with field technicians, and reviewing relevant materials.


• Lead client-facing activities such as presentations, "lunch and learn" sessions, and others strategic relationship-building meetings.


• Primarily a field-based position, with office time dedicated to meetings to contribute to the long-term vision and development of the team.

• Job Summary:** The Outside Sales Representative drives business growth by acquiring new customers and expanding services within existing accounts. This role focuses on prospecting and generating leads, as well as upselling and cross-selling inspection services to meet client needs. The representative builds and maintains long-term customer relationships while preparing, presenting, and negotiating pricing and contracts to secure service agreements. Succes in this role requires proactive approach to sales, strong communication skills, and the ability to deliver value-driven solutions.


• Essential Duties and Responsibilities:** *The following list is intended to describe the general nature and level of work performed by employees in this classification.It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.*


• Gain in-depth knowledge of fire protection equipment and services including portable fire extinguishers, emergency lighting, restaurant hood systems, fire alarms, sprinkler systems, clean agent suppression systems, and alarm monitoring.


• Conduct sales calls to prospective clients to grow the inspection and service business by onboarding new customers.


• Maintain a robust pipeline of qualified opportunities to meet or exceed assigned sales goals and performance metrics.


• Perform sales outreach to existing customers to drive added service sales and convert construction/installation clients into recuring service customers.


• Represent the company during customer site visits, training sessions, trade shows, and other business development events, which may occasionally occur outside standard business hours.


• Stay informed on market trends and opportunities through direct customer interactions, networking, and proactive research.


• Continuously improving technical knowledge by participating in internal training, conducting ride-alongs with field technicians, and reviewing relevant materials.


• Lead client-facing activities such as presentations, "lunch and learn" sessions, and others strategic relationship-building meetings.


• Primarily a field-based position, with office time dedicated to meetings to contribute to the long-term vision and development of the team.

Job Requirements

• High school diploma required; college degree preferred.


• 3-5 years of sales experience with demonstrated proficiency in key sales competencies, including: prospect development, contact scheduling, identifying buying signs, negotiating, and closing deals.


• Proven ability to build strong customer relationships and deliver exceptional service.


• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience with great plains, service point, and share point is a plus.


• Highly organized and detail-oriented, capable of managing multiple priorities efficiently.


• Driven, goal-oriented, and able to work independently with minimal supervision.


• Collaborative mindset with a strong commitment to contributing to tam success and company profitability.


• Excellent verbal and written communication skills. Strong interpersonal abilities with a professional and persuasive presence.

Work Environment/Physical Requirements

• Primarily a field-based role, with the majority of time spent off-site at customer facilities.


• Standard office environment during in-office days, typically during regular daylight hours.


• Occasional overtime may be required to accommodate customer needs, events, or travel schedules.


• Must be able to travel locally on a frequent basis to meet with clients and prospects.

What We Offer

• Medical, dental, and visio insurance plans.


• Company-paid life insurance and long-term disability coverage.


• Optional supplemental benefits.


• Paid time off (PTO) starting in your first year of employment.


• Seven (7) paid holidays annually.


• 401(k) plan with safe harbor match, including both traditional and Roth options.


• Business casual office environment


• Employee referral program with bonus opportunities.

*Fire Fighter Sales and Service Co. is an Equal Opportunity and ...*