Outside/Player Services

Virginia Country Club; Long Beach (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Virginia Country Club in Long Beach, CA seeks staff for the Outside Services Team to enhance member experiences around the golf operations. The role emphasizes friendly service, efficient range ball recovery, cart management, and maintaining a neat, well-groomed environment.

Ideal candidates are self-motivated, able to follow policies, and willing to work varied hours as needed to support club operations and member satisfaction.

Qualifications

• Greet members and guests in a warm, friendly, professional manner
• Assist with range operations and ball recovery using mechanical or hand tools
• Maintain organization and cleanliness of range baskets and work areas
• Keep golf carts and push carts clean, fueled, and well-maintained
• Adapt to varying scheduling needs and work with minimal supervision

Responsibilities

• Meet and greet members and guests professionally
• Oversee daily range ball recovery and transportation
• Organize, clean, and store range baskets per policy
• Keep work areas neat, trash-free, and presentable
• Wash golf balls and ensure cart/station cleanliness
• Open/close golf cart and driving range procedures
• Inspect golf carts for cleanliness and condition
• Maintain rotation of golf carts for even usage
• Assist shop staff with tournament setups and operations
• Refer major issues to Golf Head/Assistant Professional
• Manage player traffic and report supply needs
• Perform other duties as required by Golf Director or Head Professional

Skills

Customer service

Communication

Attention to detail

Flexibility

Self-motivation

Job description

Overview

We are looking to add valuable staff members to our Outside Services Team.

The member services staff works closely with the Head Golf Professional and the Golf Professionals on the outside golf operations to assure an exceptional experience for members and their guest around the club. Primary responsibility falls on service to members, efficiency of cart loading, cart cleanliness, staging, and storing. The employee must have excellent listening skills and an eagerness to provide excellent service. Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. All staff must be neat and well-groomed. This position requires a highly self-motivated individual who can work with minimal supervision.

Experience Required

Private country club expierence preferred but not required.

Essential Responsibilities

• This position will meet and greet all members and their guests in a warm, friendly and professional manner in accordance with all facility policies and procedures
• Responsible for daily operations of range golf ball recovery utilizing both mechanical and hand machinery and equipment
• Responsible for the collection of, organization of, and cleanliness of all range baskets used for ball transportation according to policies and procedures established by management
• Assist to keep all working areas attractive, neat and clean free of trash and waste
• Responsible for washing the range golf balls to maintain their cleanliness and usability
• Follow procedures for proper opening and closing of the golf cart and driving range operations
• Inspect the condition of golf carts with specific attention to their cleanliness and appearance
• Responsible for golf cart cleanliness, golf cart supplies, golf cart condition and fueling
• Responsible in cleaning and proper sanitizing of all golf push cart
• Maintain proper rotation of golf carts to ensure uniform usage amongst the fleet
• Assist golf shop personnel in the tournament setup of golf carts and driving operations
• Refer all major problems/complaints to the Golf Head Professional or Assistant Golf Professional
• Maintain order and continuity of player traffic
• Tracking and reporting the need for supplies necessary for day to day operations of their given areas
• Perform other duties as required by the Director of Golf or Head Professional

Benefits

• Health, Dental, Vision after 90 days. 401 K
• Practice and Playing Privileges