Outside Contents Evaluator Assistant

Sedgwick; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Sedgwick is seeking an Outside Contents Evaluator Assistant to support on-site inventory of loss contents and data upload from field work to our server. You will work under the direction of the Outside Contents Evaluator Associate, performing hands-on tasks and ensuring accuracy.

The role requires a high school diploma or GED, 1 year of customer service experience, and solid communication and PC skills. Occasional travel and physical activity are involved.

Qualifications

• High school diploma or GED is required.
• One year of customer service experience preferred.
• Strong communication and PC skills are essential.

Responsibilities

• Complete on-site inventory of total loss contents under supervision.
• Track time and log field activity notes.
• Maintain crew vehicles and equipment as needed.
• Adhere to regulations, policies, work procedures and instructions.
• Perform other duties as assigned.

Skills

Oral and written communication

Decision making

Policy language comprehension

Teamwork

Reading comprehension

Education

High school diploma or GED

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Outside Contents Evaluator Assistant

PRIMARY PURPOSE

To complete the physical onsite inventory process including: driving to and from the loss location, physical inventory of contents, and uploading data from field work to server.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Assists in completing the physical onsite inventory of total loss contents items under the direction of Outside Contents Evaluator Associate.
• Tracks time and logs file notes for all of that day’s field activity.
• Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
• Maintains daily care and maintenance of all equipment.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

Education & Licensing

High school diploma or GED required.

Experience

One (1) year customer service experience or equivalent combination of education and experience preferred.

Skills & Knowledge

• Oral and written communication skills
• PC literate, including Microsoft Office products
• Good comprehensive decision making skills
• Ability to read and comprehend policy language
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

• Ability to stand and/or walk for long periods of time.
• Ability to kneel, squat and/or bend.
• Ability to work outdoors in hot and/or cold weather conditions.
• Ability to climb, crawl, stoop, kneel, and/or reach overhead
• Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
• Ability to drive up to 8 hours per day and/or ride for an extended period.
• Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.