Outreach Worker Supervisor

Center for Justice Innovation; New York (NY); On-site; USD 58,000 - 65,000; Full time

Job summary

An established community justice organization is seeking an Outreach Worker Supervisor to lead a dedicated team in preventing gun violence through innovative public health strategies. This role involves direct engagement with at-risk individuals, conflict mediation, and collaboration with community partners to foster safer neighborhoods. The ideal candidate will possess strong communication skills, a background in community organizing, and a passion for social justice. Join a mission-driven team that prioritizes safety and racial justice, and help make a lasting impact in the community.

Benefits

Comprehensive Healthcare

Free Basic Dental Coverage

Vision Insurance

Short-term and Long-term Disability

Life Insurance

Flexible Spending Accounts

403(b) Retirement Plan

Qualifications

• High school diploma and 4+ years of related experience required.
• Knowledge of mental health, youth engagement, and community organizing is essential.

Responsibilities

• Oversee outreach workers and plan daily activities.
• Build relationships with individuals at high risk of violence.
• Document all work and collaborate on community mobilization strategies.

Skills

Communication Skills

Conflict Mediation

Community Organizing

Youth Engagement

Administrative Skills

Education

High School Diploma

Tools

Basic Computer Skills

Job description

THE ORGANIZATION

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org.

THE OPPORTUNITY

Neighbors in Action, formerly known as the Crown Heights Community Mediation Center operates out of a storefront since the summer of 1998, and provides anti-violence programs, youth programs, and resource links to community residents. Its mission is to encourage communication and understanding, prevent future conflicts, and help foster stronger, healthier neighborhoods.

Neighbors in Action (NIA) seeks an Outreach Worker Supervisor. Reporting to the S.O.S. Program Manager, the Outreach Worker Supervisor oversees the Crown Heights Outreach Workers. S.O.S. Crown Heights is a replication of the Cure Violence program, a gun violence prevention model that aims to reduce and prevent shootings through the use of public health strategies. The Outreach Worker Supervisor will work individually and as part of a team to prevent neighborhood shootings and killings. They provide conflict mediation services and provide direction to the team.

Responsibilities include, but are not limited to:

• Work closely with the Program Manager to plan the day-to-day and week-to-week activities with and for the outreach staff;
• Have daily communication with each member of the outreach team;
• Meet weekly at a regularly scheduled time for supervision sessions with each team member;
• Lead the outreach workers and collaborate with the Program Manager in researching causes of shootings/killings and assist in mediating underlying conflicts and prevent retaliations between individuals and groups;
• Identify and build relationships with individuals who are at high risk of involvement in shootings and killings to help them rethink their attitudes and beliefs about violence and redirect their lives in more positive directions;
• Maintain a small caseload of five participants;
• Create and monitor a risk reduction plan with each participant;
• Plan, prepare, attend and help to facilitate participant events including violence prevention and life skills workshops in local schools, parks, and community-based organizations;
• Lead outreach workers in identifying and cooling “hot spots” for shootings and violence;
• Conduct outreach to the community to build strong relationships with youth, residents, businesses, and community groups;
• Work with the Program Manager to provide program participants with support and linkages to programs including wrap-around services;
• Attend weekly supervision sessions with the Program Manager and report regularly to the Program Manager on all violence reduction strategies, relevant community activities, personnel issues, or communications with press, politicians, or law enforcement;
• Document all work including shootings and other acts of violence prevented, case notes, referrals, contacts with participants, and changes in participants’ status;
• Collaborate with the Program Manager in planning and executing the community mobilization strategy;
• Assist the Program Manager in organizing community rallies in response to shootings and deploying the outreach workers to increase its visibility when shootings/killings take place in the target area;
• Maintain a schedule of all approved S.O.S. Hospital Responders that tracks the rotation of responses to hospital calls;
• Monitor Hospital Responders’ log entries to ensure that the data is accurate and up to date;
• Additional tasks as necessary.

Qualifications: High school diploma as well as a minimum of 4 years’ experience or the equivalent in a related area, knowledge of mental health, youth engagement, and community organizing. The candidate should reside in or have an in-depth knowledge of Bed-Stuy, especially the target area (Nostrand Avenue to Marcus Garvey Boulevard, Kosciuszko Street to Madison Street). A stable residence within or nearby the target area is highly preferred. Excellent communication skills and basic computer skills. Experience with (or eagerness to develop) administrative skills in reporting and documentation. Ability to walk 40 blocks. One or more years of supervisory experience is preferred. Formerly incarcerated persons are encouraged to apply.

Position Type: Full-time (ability to work a flexible schedule that includes late evenings, weekends, and holidays).

Position Location: Bedford Stuyvesant, Brooklyn.

Compensation: The compensation range for this position is $58,500 - $65,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ communities, as well as individuals with prior contact with the criminal justice system.