Outreach Supervisor

Maximus; Milwaukee (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K with company match

Life insurance and disability coverage

Paid holidays and PTO

Job summary

Maximus is seeking an Outreach Supervisor to lead community outreach initiatives and connect individuals with vital services. You will coordinate outreach operations, supervise field staff, and build partnerships across Milwaukee County.

The role requires a Bachelor’s degree and 3+ years of relevant experience, with local travel. Preferred candidates have leadership experience and knowledge of government programs. We offer comprehensive benefits and growth opportunities.

Qualifications

• Bachelor's degree in relevant field; 3+ years of relevant professional experience or equivalent combination.
• Experience in leading outreach or community programs preferred.

Responsibilities

• Collaborate with project staff and community partners to address issues.
• Deliver public speaking sessions and educational programs.
• Engage in community events and health fairs to promote the program.
• Supervise Outreach Client Service Representatives and ensure compliance with policies.
• Maintain professional representation of the organization and manage distributed materials.

Skills

Leadership

Public speaking

Community outreach

Project coordination

Education

Bachelor's degree in relevant field

Tools

PowerBI

Job description

Maximus is hiring an Outreach Supervisor to lead and oversee community outreach initiatives that connect individuals and families with vital services and programs. This leadership role is responsible for coordinating outreach operations, supervising field staff, building community partnerships, and driving enrollment and education efforts throughout assigned service areas.

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation -Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Collaborate with project staff, client office personnel, and community agencies to address and resolve project-related issues effectively.
• Deliver public speaking sessions and educational programs to community agencies and local office staff.
• Engage actively in community health fairs and conduct group presentations aligned with the project's promotion.
• Report concerns, problems, and issues to the Leadership promptly.
• Supervise and oversee the activities of Outreach Client Service Representatives.
• Maintain a professional demeanor representing the organization and advocating for the program.
• Distribute program materials to diverse community groups.
• Exceed established performance objectives while ensuring compliance with company Wage & Hour policies, including the provision of rest and meal breaks for non-exempt employees.
• Adhere strictly to all company policies, procedures, and mandated training.
• Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

Preferred Qualifications:

• Prior supervisor or management experience
• Prior business analytics experience, including experience with PowerBI
• Prior knowledge of local, state and federal government programs

Required:

• local travel within Milwaukee County as needed

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .