Outreach Specialist

Block by Block; Mobile (AL); Hybrid; USD 36,000 - 51,000; Full time

Benefits offered by this job

Weekly Pay

Pay Advance

Paid Time Off (PTO)

Free uniforms for all weather

Employee Cares Program

Job summary

Block by Block is seeking an Outreach Ambassador to engage unhoused community members, connect them with services, and help create safer, friendlier public spaces. The role focuses on compassionate outreach, rapid reporting, and collaboration with local service agencies.

Responsibilities include daily field interaction, directing individuals to appropriate resources, and maintaining basic reports in English. A valid driver's license and outdoor work in all conditions are required.

Qualifications

• 3-5 years of Social Work/Outreach background.
• MUST have the ability to work with unhoused community members comfortably.
• Must have the physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
• Must be at least 18 years of age.
• Must be able to work outdoors in all conditions (free uniforms provided).
• Must be able to speak, read, and write English to create basic reports.

Responsibilities

• Frequently canvass the zone to interact with and seek out the homeless/unhoused on the streets to build relationships of trust with a compassionate-first approach.
• Direct those in public spaces to services or more suitable locations.
• Have a strong understanding of the variety of social services available to persons in need and suggest the right services.
• Direct them to services and agencies to meet their needs.
• Respond when merchants or visitors request engagement with someone who may be in need to help de-escalate and redirect their activities.
• Establish relationships with agencies in place to respond to the needs of the homeless; cooperate to make a positive impact.
• Provide small comfort items, such as water and toiletries.

Skills

Social Work

Outreach

Bike capable

Education

High school diploma or GED

Associates degree preferred

Job description

We are proud to offer the following benefits:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
• Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).

Salary Range

$31.25-$31.25

Job Description

Job Title: Outreach Ambassador

Pay Range: $31.25 to $31.25 per hour (Weekly Pay & Pay Advance Before Pay Day!)

Shift/Schedule:

• Mon. Fri. from 7:30am to 4:00pm

Valid Driver's License REQUIRED

3-5 years of Social Work/Outreach background

MUST have the ability to work w/unhoused community members comfortably

Who We Are :

At Block by Block,we employ Ambassadors to make public spaces better by making them friendlier, safer, and cleaner for the communities we serve.

If you're outgoing and friendly, and enjoy working outside and meeting new people, we have just the job for you - Outreach Ambassador. This is also a great opportunity for community workers, retirees, and veterans.

What You'll Be Doing :

• Frequently canvass the zone to interact with and seek out the homeless/unhoused on the streets to build relationships of trust with a \"compassion first\" approach.
• Direct those in public spaces to services or more suitable locations.
• Have a strong understanding of the variety of social services available to persons in need within their community, and suggest the right services to those who are ready to help themselves. Direct them to services and agencies to meet their needs.
• Respond when merchants or visitors request engagement with someone who may be in need to help de-escalate and redirect their activities.
• Establish relationships with agencies that are in place to respond to the needs of the homeless. Strive toward a cooperative effort to make a positive impact on the unsheltered in your zone.
• Providing small comfort items, such as water, toiletries, or other similar items.
• Must be able to complete basic daily reports of tasks completed, which requires being proficient in speaking, reading, and writing the English language.

What's In It For You:

• Weekly Pay
• Pay Advance -- Get a pay advance before payday with Rapid Pay
• Paid Time Off (PTO)
• Free uniforms for all weather conditions.
• Employee Assistance and our Employee Cares Program (disaster & tragedy assistance fund)

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Requirements:

• High school diploma or GED required. Associates degree preferred.
• One year of community outreach or social services experience required.
• Must have the physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break
• Must be at least 18 years of age.
• Must be able to work outdoors in all conditions (free uniforms provided)
• Must be able to speak, read, and write the English language in order to create basic reports.

Shift

1st Shift

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select \"Decline to Identify\" for each question. Thank you for your voluntary cooperation.

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