Outreach Specialist

Stars Behavioral Health Group; Fresno (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

CEU opportunities

Mileage reimbursement at $0.85 per mi

Cell phone / Internet stipend

Job summary

Stars Behavioral Health Group in Fresno, CA seeks an Outreach Specialist to support the TAY FSP program. The role includes community outreach, crisis intervention, and coordination with clinical staff. Services are delivered in homes, schools, workplaces, and community settings with EHR documentation.

The position offers Monday–Friday, 9 AM–5 PM, with starting pay of $24.06–$28.00 per hour and comprehensive benefits including mileage reimbursement and CEU opportunities.

Qualifications

• High school diploma and at least one year of experience in a behavioral health or social services setting.
• Valid California Driver’s License and eligibility to meet agency driving criteria.
• Experience in crisis intervention or community outreach preferred.

Responsibilities

• Monitor social media accounts, website, and phone lines, responding to inquiries and crisis calls.
• Provide community outreach, engagement, and crisis intervention services; consult with clinical staff as appropriate.
• Complete assigned county processes and document all services accurately in the Electronic Health Record.

Skills

Community outreach

Crisis intervention

Client engagement

Documentation

Education

High school diploma

Job description

Partner with us in making a positive change!

Join a team where your work truly matters. We’re proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Outreach Specialist

Division/Program:

TAY FSP

Starting Compensation:

24.06 - 28.00 USD Per Hour

Working Location:

Fresno, CA

Working Hours/Shift:

Monday - Friday, 9AM to 5PM

Why Join Our Team?

• Competitive Compensation : Offering a salary that matches your skills and experience.
• Generous Time Off : Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package:

• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities:

• On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards : A culture that celebrates and rewards your hard work and dedication

What you will bring to SBHG:

Education and Experience

High school diploma and at least one (1) year of experience in a behavioral health setting or in a social service field

Licensure & Compliance:

• A valid California Driver’s License and eligibility to meet agency driving criteria.

How you will make a difference:

The Outreach Specialist monitors Community Services social media accounts, website, and phone lines, responding to inquiries and crisis calls while coordinating team follow-up as needed. Provides community outreach, engagement, and crisis intervention services, consults with clinical staff when appropriate, completes assigned county processes, and promotes destigmatizing mental health education. Delivers services in homes, schools, workplaces, community, and office settings, and documents all services accurately and timely in the Electronic Health Record.

Division/Program Overview:

• Population Served (Capacity): Serves clients (ages 16-24).
• Facility & Setting: Outpatient community-based services and support. Delivers client services throughout Fresno County within designated county limits. May be required to transport clients/client family members utilizing personal vehicle.
• Clinical Services (Core): Individual and family Counseling.
• Skills & Services: Medication management, Housing, Education, and Vocational Support services.
• Role specific Benefits & Reimbursements: Mileage reimbursement included at a rate of$0.85 per mile and Monthly stipend included (Cell phone / Internet)

Learn more about SBHG at : https://www.starsinc.com/stars-inc/

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