Outreach Representative

Pediatric Home Service; City of Pewaukee (WI); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Generous PTO

401k matching

Tuition reimbursement

Professional development

Supportive work environment

Job summary

Pediatric Home Service in Milwaukee, WI seeks an experienced Outreach Representative to grow awareness of our pediatric home health services and expand access for medically complex children.

You will build partnerships with hospitals, clinics, case managers, and physicians, develop referral opportunities, and represent PHS at conferences and community events. This hybrid, territory-based role requires travel and strong communication to improve home-based care for kids.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Marketing, or related field.
• 3 years of healthcare sales, business development, outreach, referral development, or account management experience.
• Strong relationship-building and communication skills.
• Self-motivated with ability to manage a territory independently.
• Willingness to travel regularly throughout assigned territory.

Responsibilities

• Grow awareness of PHS services and expand access to care in Milwaukee–Madison market.
• Develop new referral opportunities and strengthen existing accounts.
• Educate healthcare professionals on PHS services and the medically complex pediatric populations we support.
• Represent PHS at conferences and community events to build relationships.
• Track referral activity and market data to identify opportunities and optimize outreach.
• Collaborate with Marketing to implement outreach campaigns and growth strategies.

Skills

Relationship building

Communication

Public speaking

Organization

Time management

Education

Bachelor's degree in Business/Healthcare Administration/Marketing or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

At PHS we help medically complex kids live their best lives at home with their families As a national leader in pediatric home care we offer a full range of services including infusion clinical nutrition respiratory therapy PPEC private duty nursing and DME Whether youre caring for patients or supporting behind the scenes every role at PHS makes a difference Join a mission driven team thats committed to putting children and families first Youre someone who genuinely enjoys meeting new people and building relationships Youre comfortable walking into a hospital or clinic introducing yourself asking questions and learning what matters to the people youre partnering with Youre persistent without being overly sales focused follow through on what you say youll do and understand that strong healthcare relationships are built over time Most importantly youre motivated by knowing that growing PHS means helping more medically complex children receive the care they need at home Position Outreach RepresentativeLocation Milwaukee WI and surrounding areasHours Monday Friday8a 5pHybridfield based with regular travel throughout the assigned territory

THE ROLE

Were looking for an experienced Outreach Representative to help grow awareness of PHS services and expand access to care for children and families throughout the Milwaukee Madison Wisconsin market This is a relationship driven role for someone who enjoys being out in the community meeting healthcare professionals developing new partnerships and turning relationships into meaningful growth opportunities Youll serve as a trusted PHS partner to hospitals clinics physicians case managers discharge planners and other healthcare professionals helping them understand our services and making it easier to connect children and families with the care they need Build and maintain strong relationships with hospitals clinics healthcare professionals and other referral sourcesDevelop new referral opportunities and strengthen existing accounts to support referral and admission growthMaintain a consistent presence throughout the assigned market and build relationships with key decision makers and referral partnersEducate healthcare professionals on PHS services capabilities and the medically complex pediatric populations we supportConduct presentations meetings tours and educational sessions for healthcare professionals and community partnersRepresent PHS at conferences networking events community events and professional gatheringsIdentify market trends referral barriers competitor activity and emerging opportunities within the territoryTrack referral activity market data and outreach efforts to understand whats working and where additional opportunity existsPartner with Marketing to develop and execute outreach campaigns presentations events and market specific growth strategiesCollaborate closely with operational and account management teams to ensure strong communication and a positive referral partner experienceMaintain consistent follow up with referral sources and proactively address questions concerns or barriersIndependently manage territory priorities relationships outreach activity and follow up

REQUIREMENTS

• Required Bachelors degree in Business Healthcare Administration Marketing or a related field or an equivalent combination of education and relevant experience
• 3 years of healthcare sales business development outreach referral development or account management experience
• Strong relationship building skills with the confidence to initiate new conversations and develop partnerships over time
• Excellent communication presentation and public speaking skills
• Self motivated and comfortable independently managing a territory and daily schedule
• Strong organization and follow through with the ability to manage multiple accounts and priorities
• Ability to use market insights and referral data to identify opportunities and adjust outreach strategies
• Valid drivers license reliable transportation and ability to travel regularly throughout the assigned territory
• Proficiency with Microsoft Outlook Word Excel and PowerPoint

Preferred

• Preferred 5 years of healthcare outreach sales business development or account management experience
• Experience within pediatric healthcare home care infusion clinical nutrition respiratory DME or another post acute healthcare environment
• Existing experience developing relationships with hospitals clinics physicians case managers discharge planners or other referral sources
• Demonstrated success achieving referral account growth or business development goals
• Experience with Brightree CRM platforms or similar healthcare technology

THE COMPANY

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to medically fragile children since 1990 Our services allow our clients to remain and thrive in their homes schools and communities The majority of the clients we serve are ages birth through 21 years old and have a variety of technologies that might include a trach ventilator or g tube

BENEFITS

• Generous Paid Time Off PTO for full time employees to ensure a healthy work life balance
• 401k Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact childrens health and well being

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status race color creed religion national origin sex sexual orientation or identity disability age marital status familial status membership or activity in a local human rights commission or status with regard to public assistance DME123