Outreach Manager

Transformations Care Network; Columbia (MD); Remote; USD 80,000 - 85,000; Full time

Job summary

Transformations Care Network (TCN) seeks an Outreach Manager (Business Development) to drive growth by expanding referral partnerships and strengthening community presence across a defined territory. The role focuses on building relationships with referral partners, healthcare providers, schools, and community organizations to connect individuals with behavioral healthcare services.

Candidates should be relationship-driven, self-motivated, and capable of working independently in a fast-paced

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• Experience in sales, customer engagement, and community outreach preferred.
• Proven ability to build relationships and manage stakeholders.

Responsibilities

• Develop and maintain relationships with referral partners, healthcare providers, schools, and community stakeholders in the assigned territory.
• Execute outreach strategies to increase awareness, strengthen partnerships, and drive referral growth.
• Travel within the territory to cultivate new relationships and support existing partners.
• Collaborate with operational and regional leaders to support growth initiatives and market expansion.
• Participate in networking events, industry meetings, and community engagement activities.
• Monitor market trends and referral opportunities to identify growth opportunities.
• Maintain records of outreach activities and partnerships in Salesforce and other tools.
• Meet growth and activity goals through strategic outreach and relationship development.

Skills

Sales experience

Relationship-building

Communication skills

CRM experience (Salesforce)

Organizational skills

Travel readiness

Education

Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or related field

Tools

Microsoft Office

Salesforce

Job description

Are you ready to make a meaningful impact on people’s lives?

Join us at Transformations Care Network (TCN), as we embark on an exciting journey to improve access to high-quality behavioral healthcare while raising the standard of care across the communities we serve.

The Outreach Manager (Business Development) plays a critical role in driving growth, expanding referral partnerships, and strengthening community presence across an assigned territory. This role is ideal for professionals who are eager to build a career in business development, community outreach, healthcare growth, or strategic relationship management.

As a key representative of Transformation Mental Health, the Outreach Manager will build and maintain relationships with referral partners, healthcare providers, schools, and community organizations while helping connect individuals and families with access to quality behavioral healthcare services. The ideal candidate is relationship-driven, self-motivated, and passionate about creating meaningful connections that support growth and improve lives.

Key Responsibilities

• Develop and maintain relationships with referral partners, healthcare providers, schools, and community stakeholders throughout the assigned territory.
• Execute outreach strategies that increase awareness, strengthen partnerships, and drive referral growth.
• Travel throughout the territory to cultivate new relationships and support existing partners.
• Collaborate with operational and regional leaders to support growth initiatives and market expansion efforts.
• Participate in networking events, industry meetings, and community engagement activities.
• Monitor market trends, referral opportunities, and competitive activity to identify opportunities for growth.
• Support outreach efforts related to new clinic openings, service expansion, and community engagement initiatives.
• Maintain accurate records of outreach activities, referral partnerships, and growth opportunities within Salesforce and other reporting tools.
• Achieve individual growth and activity goals through relationship development and strategic outreach efforts.
• Serve as a trusted resource for referral partners by providing timely communication and support.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field; equivalent experience will be considered.
• Relevant experience in sales, customer engagement, community outreach, admissions, healthcare, marketing, or other relationship-focused environments preferred.
• Demonstrated success building relationships, engaging stakeholders, or supporting customer, client, or community-facing initiatives.
• Strong communication, organizational, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.
• Experience using Salesforce or a comparable CRM platform is preferred.
• Behavioral health, healthcare services, provider relations, or admissions experience is preferred.
• Multi-site healthcare experience is preferred but not required.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to travel throughout the assigned territory.

Why Join Us?

Join a growing, mission-driven organization dedicated to expanding access to behavioral healthcare services. You’ll have the opportunity to build meaningful community partnerships, contribute to market growth, and make a direct impact on the lives of individuals and families seeking care.

Transformations Care Network is committed to fair and equitable compensation practices. The compensation range for this role is $80,000 - $85,000. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Remote work eligibility: This position is open to candidates across the United States. Based on TCN's current employment requirements, this role is not eligible to be performed in California, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Illinois, Maine, Minnesota, Montana, New Jersey, New York, Oregon, or Puerto Rico. Eligible work locations are subject to change.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.