Outreach & Enrollment Coordinator

Blackstone Valley Community Health Care; West Warwick (RI); On-site; USD 42,000 - 65,000; Full time

Job summary

Blackstone Valley Community Health Care is seeking an Outreach and Enrollment Coordinator to work one-on-one with families and individuals, providing information on HealthSource RI and QHPs, and directly assisting with enrollment through HealthSource RI.

Role focuses on enabling access to ACA coverage and supporting patient engagement activities across the department, with emphasis on bilingual communication and serving vulnerable populations.

Qualifications

• Minimum of an Associate’s degree preferred.
• At least 3 years’ experience with a health and human services infrastructure, health insurance programs and public coverage options.
• At least 3 years’ experience working with vulnerable populations in a medical, or similar, setting preferred.
• A combination of education and experience considered.

Responsibilities

• Provide information regarding HealthSource RI and the qualified health plans (QHPs).
• Assist with the enrollment process through HealthSource RI.
• Help ensure access to ACA coverage for individuals and families.
• Support patient engagement activities within the department.

Skills

Communication skills

Bilingual English/Spanish

Education

Associate’s degree

Tools

Microsoft Suite

Job description

The Outreach and Enrollment Coordinator will work one-on-one with families and individuals to provide information regarding HealthSource RI, the qualified health plans (QHPs) and publicly funded insurance. This position will explain the options available, and directly assist with the application/enrollment process through HealthSource RI. The Outreach and Enrollment Coordinator will work to ensure all individuals have access to health insurance coverage provided as a result of the Affordable Care Act (ACA). In addition, this position will support the patient engagement activities performed by the department.

EDUCATION, EXPERIENCE, & SKILLS

Minimum of an Associate’s degree preferred

At least 3 years’ experience with a health and human services infrastructure, health insurance programs and

public coverage options

At least 3 years’ experience working with vulnerable populations in a medical, or similar, setting preferred

A combination of education and experience considered

OTHER REQUIREMENTS

Reliable transportation

Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities required

Cultural sensitivity necessary to work with a diverse patient and staff population

Ability to work independently and collaboratively

Knowledge of computers and medical records required

Knowledge of Microsoft Suite preferred

Strong communication skills, both verbal and written