Outreach Coordinator (Day Shift)

Colonial Group; New York (NY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Breaking Ground's Street to Home program engages with more than 2,000 street homeless individuals each year and connects 500+ with housing, medical and mental health services, and other supports. The Outreach Coordinator oversees field teams and ensures staff are deployed across shifts to meet demand.

The role applies Harm Reduction and Housing First approaches, triages urgent requests, and prioritizes developing situations from the field to guide placement options and services.

Qualifications

• Experience coordinating street outreach teams and field deployment.
• Knowledge of Harm Reduction and Housing First approaches.
• Ability to triage urgent requests and prioritize developing situations.

Responsibilities

• Create shift schedules to ensure continual field coverage.
• Coordinate across street outreach teams to deploy staff in the field.
• Engage with individuals to assess homelessness history, services needed, and placement options from the field.

Job description

Breaking Ground’s Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed.

Reporting to the Assistant Director, Programs, Outreach, the Outreach Coordinator manages and supervises street outreach teams, providing coordination across the teams to ensure there is always staff deployed in the field and helps to triage and prioritize urgent requests or developing situations. The Outreach Coordinator ensures the teams utilize Harm Reduction and Housing First approaches when conducting street outreach and engage with individuals to determine homelessness history, services needed, and appropriate placement options from the field in the moment. The Outreach Coordinator creates shift schedules, ensuring continual coverage in