Outreach Benefits Advisor

United Energy Workers Healthcare

Delta Charter Township (MI)

On-site

USD 60,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

401(k) Plan with employer match

PTO & Holiday Pay

Disability Insurance

Life Insurance Options

Health Savings Account (HSA)

Job summary

United Energy Workers Healthcare is seeking an Outreach Benefits Advisor to drive patient growth in Michigan. You will establish relationships with lead sources, educate potential claimants about EEOICPA and RECA benefits, and convert leads into patients while signing new service agreements.

You will manage the full sales cycle, ensure compliance, and hit monthly quotas through outreach and lead generation.

Qualifications

At least 2 years of consultative or relationship-based sales experience, ideally in Home Health or DOL programs.
Proven ability to build long-term trust with clients, not just close deals.

Responsibilities

Attend in-person, online, and phone appointments.
Make outbound sales calls and manage leads in CRM.
Convert leads into patients and educate them about benefits.
Determine eligibility for services under EEOICPA and RECA.
Prepare documents and communications with leads.
Develop relationships with local lead sources to generate referrals.
Manage the full sales process from sourcing to enrollment while ensuring policy compliance.
Maintain positive relationships with local lead sources.

Skills

Relationship-based sales

CRM proficiency

Phone outreach

Microsoft Office

Communication skills

Tools

CRM software

Microsoft Office

Job description

Overview

Multi-Channel Outreach Expert

Purpose-Led Selling

Sales-Driven & Tech-Savvy

As the Outreach Benefits Advisor, you play a pivotal role in driving patient growth within your designated market. Your main responsibilities include establishing and nurturing relationships with key lead and referral sources in the community, converting leads into patients, and educating them about the benefits available through the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) and Radiation Exposure Compensation Act (RECA). You’ll be proactive in signing new service agreements and adept at navigating paperwork processes. Serving as a knowledgeable resource on company services, you’ll offer tailored guidance to potential claimants and clients, serving as their initial point of contact and assisting them throughout the eligibility process. Meeting monthly quotas set by management is a key expectation in this sales role, which is centered on outreach, prospecting, and lead generation.

Responsibilities

1. Attending in-person, online, and phone appointments.

2. Make outbound sales calls and enter and maintain lead and opportunity data in CRM.

3. Contact, follow up, and convert leads provided by marketing, sales, leadership, and your individual efforts into patients.

4. Determine potential eligibility for services and educate them about benefits under the EEOICPA and RECA.

5. Prepare documents and written communication with leads.

6. Develop and maintain relationships with sources to identify potential patients and generate leads locally.

7. Manage the entire sales process from sourcing to securing patient enrollment, ensuring compliance with company policies.

8. Build and maintain positive working relationships with local lead sources.

9. Monitor and maintain sales metrics, including data entry in the CRM, to evaluate effectiveness and identify areas for improvement.

10. Must pass a criminal background check and drug screen as applicable by state.

11. Perform other duties as assigned.

12. Ensure adherence to all company policies throughout the sales process.

Qualifications

Relationship-Centered Sales Success

At least 2 years of experience in consultative or relationship-based sales, ideally within Home Health, Department of Labor (DOL) programs, or other service-oriented industries.
Proven track record of success by building long-term trust with clients, not just closing deals.

Trusted Communicator

Ability to build rapport with a unique audience — many of whom are retired or disabled energy workers seeking support and clarity.
Empathetic listener who can explain complex benefit programs in simple, respectful terms.

Phone & CRM Experience

Confident and professional in phone-based outreach, with experience using CRM tools and call center systems to manage and nurture client relationships.

In-Person Engagement & Community Presence

Comfortable meeting with individuals or small groups at events, union halls, or local community gatherings.
Understands the power of face-to-face interaction in developing trust and credibility.

Excellent Communication & Interpersonal Skills

Strong written and verbal skills, with a natural ability to connect on a human level, regardless of background or education level.

Self-Starter with a Service Mindset

Able to work independently while remaining committed to a shared mission.
Motivated by purpose — not just numbers.

Organized & Reliable

Strong follow-through and time management to ensure no client falls through the cracks.

Tech-Savvy & Adaptable

Proficient in Microsoft Office (Word, Excel, Outlook), and comfortable learning new tools to better serve clients.

BENEFITS/PERKS

At United Energy Workers Healthcare, we believe in taking care of the people who care for others. That’s why we offer a comprehensive benefits package for full-time employees designed to support your well-being, growth, and sense of purpose. Our benefits include:

Medical, Dental & Vision Insurance to help you maintain your health and wellness.
401(k) Retirement Plan with employer match to support your long-term financial goals.
Paid Time Off (PTO) and Holiday Pay to ensure a health y work-life balance.
Disability Insurance and Life Insurance Options for added peace of mind.
Health Savings Account (HSA) and Dependent Care Spending Account (DCSA) for tax-advantaged savings.
Employee Assistance Program (EAP) offering confidential resources for life’s challenges.
Sunshine Fund for peer-supported financial assistance during unexpected hardships.
Internal Referral Bonuses to reward you for helping us grow our team.
Supportive and Inclusive Culture that foster teamwork, respect, and belonging.
Mission-Centered Work that directly impacts the lives of former energy workers.
Opportunities for Growth and Development, including internal mobility and training.
Recognition Programs to celebrate your hard work and commitment.