Outreach and Placement Coordinator Baltimore, MD

Kaizen Lab Inc.; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

Living Classrooms Foundation in Baltimore is seeking an Outreach and Placement Coordinator to drive recruitment, enrollment, and placement for workforce development programs. You will coordinate community outreach, partner with employers, and support participants through training and job placement.

The role emphasizes relationship-building, effective communication, and the ability to manage multiple outreach activities and cohorts. Collaboration with case managers and program staff is essential.

Qualifications

• Bachelor’s degree in social sciences or at least 3–4 years of outreach, community engagement, or case management.
• Outstanding written communication and presentation skills.
• Strong public speaking capacity.

Responsibilities

• Promotes Living Classrooms programs and services.
• Recruits potential program participants for Living Classrooms training programs.
• Organizes industry-specific employer engagement events.
• Develops partnerships to assist in implementing support services for participants.
• Maintains a calendar of outreach activities, including in-center events and workshops.
• Organizes and attends community events.
• Screens program participants and conducts intake assessments.
• Assists case managers in tracking participant outcomes.

Skills

Written communication

Relationship-building

Public speaking

Multi-tasking

Social media

Education

Bachelor’s degree in social sciences

Tools

Birdseye Case Management System

Job description

Outreach and Placement Coordinator

Living Classrooms Foundation strengthens communities and inspires young people to achieve their potential through hands‑on education and job training, using urban, natural, and maritime resources as living classrooms. The Workforce Development Department provides job training and other initiatives for adults who reside in Baltimore City.

The Placement Coordinator is responsible for community outreach to include job development, job placement and long‑term retention. This role ensures effective program functioning and is a key driver for successful participant outcomes.

Summary of Essential Job Functions

Outreach, Recruitment, and Enrollment

• Promotes Living Classrooms programs and services.
• Recruits potential program participants for Living Classrooms training programs.
• Organizes industry‑specific employer engagement events.
• Develops partnerships to assist in the implementation of appropriate support services to program participants.
• Maintains a calendar of outreach activities, including in‑center events, community events and workshops.
• Organizes and attends community events.
• Effectively recruits and screens program participants for various Workforce Development programs.
• Assists with monthly orientation sessions and intake assessments, including the administration of the RAISEC career assessments, behavioral interviews, job readiness assessments, and TABE testing.

Program Coordination and Participant Support

• Screens potential program participants and assesses participants’ skills.
• Assists with coordinating career development activities related to skills training.
• Monitors program participants' progress and adherence to program guidelines.
• Works with case managers to identify and assist participants in overcoming barriers to completing training and employment.
• Develops partnerships to assist in the implementation of appropriate support services for program participants.
• Maintains all program participants' files and completes bi‑weekly case notes.
• Assists case managers in tracking participant outcomes as they relate to the Individual Career Plan.

Job Placement and Retention

• Assists with job placement of program participants.
• Identifies potential employer partners and maintains partner relationships.
• Acts as a liaison, matching program participants with employment opportunities.
• Provides one‑on‑one job coaching sessions with participants in the final phase of their training.
• Provides support to employer partners, utilizing the LCF's Dual Customer Service Model.
• Conducts retention checks on all participants after job placement using the Birdseye Case Management System.
• Responsible for documenting all program outcomes, job placements, and retention checks in the Birdseye Case Management System.

Data and Reporting

• Tracks and reports on outreach performance and program outcomes.
• Maintains a data collection system that compiles data on individuals served, demographics, certifications obtained, and employment data.

Knowledge, Skills, and Abilities

• Outstanding written communication and presentation skills.
• Proven relationship‑building skills to support collaboration with internal and external partners.
• Strong ability to manage multiple tasks, works under tight deadlines, and maintains organized records.
• Ability to track, analyze, and adjust programs and processes as necessary.
• Ability to pay attention to details and manage multiple projects at one time.
• Knowledge of social media and other basic marketing platforms.
• Ability to create and sustain positive working relationships both internally and externally.
• Proven relationship‑building skills to support collaboration and partnership as necessary.

Requirements

• Bachelor’s degree in social sciences or at least 3‑4 years of conducting outreach, community engagement, or case management.
• Outstanding written communication and presentation skills.
• Strong public speaking capacity.