Outreach and Enrollment Manager

URBAN HEALTH PLAN, INC.; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental, Vision, and prescription

401(k) Retirement Savings

Paid time off

Flex Spending Accounts

PSLF eligibility

Life insurance

Job summary

Urban Health Plan, Inc. in Bronx, NY is seeking an Outreach and Enrollment Manager responsible for the overall management of our Outreach and Enrollment Department, overseeing grant-funded programs to enroll patients in NY State of Health.

This role directs staff, ensures grant compliance, builds community collaborations, and supports enrollment efforts across Bronx, Manhattan, and Queens, with on-site schedule Monday to Friday, and occasional weekend outreach events.

Qualifications

• Bachelor's degree in health care administration, business administration, or related field.
• Bilingual English/Spanish required.
• 2–5 years of experience supervising employees within a program.
• Excellent communication, data reporting, and organizational skills.
• Experience managing grant programs is highly desired.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provides management and supervision of associates within the team including hiring, training, coaching, mentoring, performance management, and payroll.
• Ensures adherence to grant contract terms along with timely and accurate reporting and compliance with program goals and grant deliverables.
• Identifies, screens, and assists individuals with enrollment in health insurance and provides post-enrollment assistance.
• Develops and executes collaboration plans with the community and Urban Health Plan to promote services.
• Visits Urban Health Plan locations and health centers within the Bronx, Manhattan, and Queens to promote services.

Skills

Leadership

Bilingual English/Spanish

Communication

Data reporting

Organizational skills

Education

Bachelor's degree in Health Care Administration or Business Administration

Tools

Microsoft Office

Job description

Position Summary

The Outreach and Enrollment Manager is a position that is responsible for the overall management of our Outreach and Enrollment Department. Within this department, we operate numerous grant-funded programs which are geared towards providing our patients, communities, and small businesses with the ability to enroll into health insurance via the New York State of Health (Medicaid, Essential Plan, Child Health Plus, Qualified Health Plans and SHOP and more).

This position provides overall administrative management and program coordination of staff, programs, and program-deliverables.

Key Duties

• Provides management and supervision of associates within the team including hiring, training, coaching, mentoring, performance management, and payroll.
• Ensures adherence to grant contract terms along with the timely and accurate reporting and compliance with program goals and grant deliverables.
• Identifies, screens, and assistants individuals with enrollment in health insurance and provides post-enrollment assistance.
• Develops and executes collaboration plans with the community and Urban Health Plan in order to promote our services.
• Visits other Urban Health Plan locations and health centers within the Bronx, Manhattan, and Queens to promote services.
• Attends required meetings and completes applicable federal and/or state consumer assistance training.
• Promotes a dynamic and harmonious team-based environment and supports the growth of staff members and the programs we manage within Outreach and Enrollment.
• Coordinates quality improvement activities for the department.

Minimum Qualifications

• Bachelors Degree in Health Care Administration, Business Administration, or other related fields of study.
• Bilingual English/Spanish is required.
• 2-5 years of experience supervising employees within a program.
• Excellent communication, data reporting, and organizational skills.
• Experience managing grant programs is highly desired.
• Commitment to excellence and to providing quality service to patients.
• Microsoft Office Suite proficiency.

Work Environment Type, Location, and Schedule

Onsite, Bronx, NY, Monday to Friday 8:00 am to 5:00 pm. Ability to work Saturday as needed for special outreach events and activities.

Compensation

$70,000-$75,000/annum based on 40 regular hours per week.

As a full time associate at Urban Health Plan, you'll enjoy

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.