Outpatient Therapy Support Specialist

H2 Health; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Career advancement

Full benefits: medical, dental, vision

401(k) with match

Generous PTO and holidays

Company-paid life insurance

Employee rewards and recognition

Job summary

H2 Health is seeking a Therapy Support Specialist to join our outpatient team in Richmond, KY. The role supports patients from scheduling and check-in to preparing for therapy, working under licensed therapists in a collaborative clinic setting.

Ideal candidates have strong customer service and communication skills, comfort with computers, and a team-oriented mindset. Healthcare office experience is a plus, and recent graduates are welcome to apply.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Comfortable using computers and learning healthcare systems.
• Organized, dependable, and team-oriented.
• Healthcare or medical office experience is a plus, but not required.

Responsibilities

• Create a welcoming, positive experience for patients.
• Support patient scheduling, intake, and front-office needs.
• Assist with EMR tasks, referrals, and patient records.
• Prepare patients and treatment areas for therapy.
• Assist with exercises and functional activities as directed by a licensed therapist.
• Keep therapy equipment and clinic spaces clean, safe, and ready.
• Work closely with physical therapists, occupational therapists, and clinic team members.
• Help the team stay organized so clinicians can focus on patient care.

Skills

Customer service

Communication skills

Computer literacy

Education

High school diploma

Job description

H2 Health is seeking a Therapy Support Specialist to join our outpatient team in Richmond, KY. The role supports patients from scheduling and check-in to preparing for therapy, working under licensed therapists in a collaborative clinic setting.

Ideal candidates have strong customer service and communication skills, comfort with computers, and a team-oriented mindset. Healthcare office experience is a plus, and recent graduates are welcome to apply.