Outpatient Surgical Center Manager

Healthcare Nursing of NYC; New York (NY); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Healthcare Nursing of NYC is seeking an Outpatient Surgical Center Manager to lead daily operations across our Brooklyn and Bronx centers. The role is full-time and on-site, Monday through Friday, balancing administrative oversight with direct clinical support to ensure patient-centered care and efficient workflows.

The ideal candidate will oversee front desk activities, scheduling, inventory, regulatory compliance, and performance reporting while coordinating with clinical teams to maintain

Qualifications

• Experience managing outpatient/medical center operations.
• Strong leadership and multitasking abilities.
• Excellent communication and problem-solving abilities.

Responsabilités

• Oversee day-to-day center operations, ensuring efficiency, organization, and compliance with established protocols.
• Manage front desk functions including patient check-in/check-out, registration accuracy, and overall patient experience.
• Coordinate scheduling workflows, procedure calendars, and provider availability to optimize utilization.
• Monitor and maintain supply inventory, including ordering, stocking, and vendor coordination.
• Ensure compliance with regulatory standards, policies, and documentation requirements.
• Assist with reporting, tracking key performance metrics, and communicating updates to leadership.
• Support clinical staff and providers to ensure smooth patient flow from intake through discharge.
• Assist with room turnover coordination and maintaining readiness of procedure rooms.
• Help facilitate pre-op and post-op processes, ensuring all required documentation and preparations are completed.
• Act as a liaison between clinical and administrative teams to minimize delays and improve efficiency.
• Ensure adherence to patient safety protocols and high standards of care.
• Assist with staff scheduling, coverage coordination, and daily workflow adjustments.
• Provide on-the-ground support to both clinical and administrative staff as needed.
• Foster clear communication between front desk, clinical teams, and backend operations.
• Help onboard and train new staff on workflows and operational procedures.
• Serve as a key point of contact between on-site teams and backend operations, including billing, credentialing, and leadership.
• Ensure timely and accurate communication across all departments.
• Troubleshoot operational issues in real time and implement effective solutions.

Connaissances

Organization

Leadership

Communication

Problem-solving

Healthcare operations

Description du poste

Position: Outpatient Surgical Center Manager

We are seeking a highly organized, hands-on, and proactive individual to oversee daily operations across our outpatient surgical centers. This is a full-time, on-site role supporting locations in Brooklyn and the Bronx, Monday through Friday.

This position requires a dynamic professional who can effectively balance both administrative oversight and clinical support functions to ensure seamless operations, high-quality patient care, and an efficient workflow.

Key Responsibilities:

Operations & Administrative Management:

• Oversee day-to-day center operations, ensuring efficiency, organization, and compliance with established protocols


• Manage front desk functions including patient check-in/check-out, registration accuracy, and overall patient experience


• Coordinate scheduling workflows, procedure calendars, and provider availability to optimize utilization


• Monitor and maintain supply inventory, including ordering, stocking, and vendor coordination


• Ensure compliance with regulatory standards, policies, and documentation requirements


• Assist with reporting, tracking key performance metrics, and communicating updates to leadership

Clinical Support & Patient Flow:

• Support clinical staff and providers to ensure smooth patient flow from intake through discharge


• Assist with room turnover coordination and maintaining readiness of procedure rooms


• Help facilitate pre-op and post-op processes, ensuring all required documentation and preparations are completed


• Act as a liaison between clinical and administrative teams to minimize delays and improve efficiency


• Ensure adherence to patient safety protocols and high standards of care

Staffing & Team Coordination:

• Assist with staff scheduling, coverage coordination, and daily workflow adjustments


• Provide on-the-ground support to both clinical and administrative staff as needed


• Foster clear communication between front desk, clinical teams, and backend operations


• Help onboard and train new staff on workflows and operational procedures

Communication & Coordination:

• Serve as a key point of contact between on-site teams and backend operations, including billing, credentialing, and leadership


• Ensure timely and accurate communication across all departments


• Troubleshoot operational issues in real time and implement effective solutions

Qualifications:

• Strong organizational, multitasking, and leadership skills


• Excellent communication and problem-solving abilities


• Ability to thrive in a fast-paced, high-volume healthcare environment


• Prior experience in an outpatient, surgical center, or medical office setting preferred


• Familiarity with clinical workflows, compliance standards, and patient care processes is a plus

This role is ideal for someone who is detail-oriented, adaptable, and comfortable taking initiative in both clinical and administrative settings to ensure a high-functioning and patient-centered environment.