Outpatient Scheduling Lead — Patient Access & Revenue

Bryan Health; Lincoln (NE); Sur place; USD 60 000 - 78 000; Plein temps

Résumé du poste

Bryan Health is seeking a Scheduling Center Manager to supervise scheduling operations, coordinate staff orientation, and ensure compliance with HIPAA and regulatory requirements. The role partners with Patient Service Center teams to streamline transitions from scheduling to authorization, and to maintain high standards of customer service.

The ideal candidate will have an Associate degree or two years toward a Bachelor's degree, a year of scheduling or Revenue Cycle experience, and a proven

Qualifications

• Associate's degree (AA) or two years progress towards a Bachelor's degree in finance or management or related field required.
• Bachelor's degree preferred.
• Minimum of one year of relevant scheduling or Revenue Cycle experience required.

Responsabilités

• Supervise Scheduling Center processes, including scheduling of procedures and managing work queues.
• Coordinate new employee orientation with the Patient Access Educator and Lead Trainers.
• Maintain documentation of initial and annual staff training; ensure mandatory training is completed as scheduled.
• Assist the Scheduling Manager in training staff on HIPAA, COBRA/EMTALA, and regulatory requirements; monitor competency and documentation.
• Collaborate with other Bryan Health scheduling staff to ensure accounts transition smoothly from scheduling to authorization.

Connaissances

Leadership

Team management

Coaching

Customer service

HIPAA compliance

Problem solving

Formation

Associate degree or 2 years toward Bachelor's

Bachelor's degree preferred

Description du poste

Bryan Health is seeking a Scheduling Center Manager to supervise scheduling operations, coordinate staff orientation, and ensure compliance with HIPAA and regulatory requirements. The role partners with Patient Service Center teams to streamline transitions from scheduling to authorization, and to maintain high standards of customer service.

The ideal candidate will have an Associate degree or two years toward a Bachelor's degree, a year of scheduling or Revenue Cycle experience, and a proven