Outpatient Radiology Front Desk Specialist (Weekend)

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 36,000 - 54,000; Part time

Job summary

Vanderbilt Health in Nashville is seeking a Patient Service Specialist for weekend coverage, serving as first contact for patients and visitors, delivering a patient-centered experience across all interactions.

This role supports front-end operations including registration, scheduling, financial clearance, and communication, while ensuring accuracy, efficiency, and HIPAA compliance in a busy clinical environment.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of administrative or customer service experience, healthcare setting preferred.
• Experience with EMR and front-desk workflows is a plus.

Responsibilities

• Greet and assist patients and visitors professionally.
• Check-in/out and identify patients with two identifiers.
• Communicate wait times and updates to patients.
• Schedule and coordinate appointments per clinic protocols.
• Handle insurance and financial clearance information.
• Maintain a clean reception area and accurate records.

Skills

Customer Service

Communication

Multitasking

Attention to Detail

Emotional Intelligence

Teamwork

Education

High School Diploma or GED

Job description

Vanderbilt Health in Nashville is seeking a Patient Service Specialist for weekend coverage, serving as first contact for patients and visitors, delivering a patient-centered experience across all interactions.

This role supports front-end operations including registration, scheduling, financial clearance, and communication, while ensuring accuracy, efficiency, and HIPAA compliance in a busy clinical environment.