Supervisor, Ambulatory Therapies (PT/OT/SLP)

Children's Wisconsin; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Children’s Wisconsin seeks a healthcare operations leader to support the care management model and pediatric clinical standards. You will supervise diverse staff, collaborate with Ambulatory leadership, and contribute to budget and staffing decisions to ensure high-quality patient care.

The role emphasizes regulatory compliance, staff development, and effective communication across teams in a dynamic pediatric environment.

Qualifications

• Demonstrated leadership in a healthcare setting.
• Strong communication with patients, families and staff.
• Experience in staffing, scheduling and budgeting.
• Familiar with regulatory standards (OSHA, CLIA, CMS, TJC).
• Ability to lead cross-functional teams in a pediatric environment.

Responsibilities

• Act as an active member of the management team to support the care management model.
• Supervise professional, administrative and technical personnel providing care.
• Partner with Ambulatory Manager/Director on business and financial operations.
• Lead daily huddles to ensure patient care needs are met effectively and efficiently.
• Develop staffing plans and approve ATS for hours verification.

Skills

Leadership

Communication

Staff management

Healthcare operations

ATS

Education

Degree in SLP/PT/OT

Tools

ATS

Job description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Job Summary

Acts as an active member of the management team to support the care management model, standards of pediatric clinical practice, legal and regulatory standards, Code of Ethics and established policies. Supervises professional, administrative and technical personnel providing care. Partners with Ambulatory Manager/Director on business and financial operations.

Essential Functions

• Assures clinic compliance with all applicable regulations including but not limited to OSHA, CLIA, CMS and TJC.


• Monitors clinic operations and leads daily huddles to ensure patient care needs are met effectively and efficiently.


• Develops plans for optimal staffing levels. Reviews and approves automated time system (ATS) for verification of hours worked by staff.


• Monitors and orders supplies and equipment needed for patient care.


• Identities clinical and operation improvement opportunities and supports medical and administrative leaders to prioritize and implement changes.


• Partners with key stakeholders to implement action plans for patient experience improvements to ensure a high caliber of patient care and services. Holds staff accountable for the day to day delivery of the “experience promise.”


• Ensures effective communication of information between Ambulatory leadership and clinic staff, and facilitates communication between other teams and their staff.


• Participates in recruitment of new staff and trains and assures competencies of staff in conjunction with Human Resources Business Partner and Ambulatory Manager/Director.


• Conducts performance management functions including the formal review process, goal setting, and on-going coaching and feedback to staff. Makes performance rating and merit recommendations in partnership with manager/director.


• Provides input into budget and other resource requests.


• Participates in direct patient care per competencies as assigned.


• Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development

People Management Responsibility

• Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development

Education

• Graduate of an accredited program in Speech-Language Pathology, Physical Therapy or Occupational Therapy required

Experience

• 2+ years Speech-Language Pathology, Physical Therapy or Occupational Therapy experience; prior experience in a pediatric setting preferred


• Previous leadership experience preferred

Knowledge, Skills and Abilities

• Demonstrated ability of leadership and functional competencies: Values Differences, Situational Adaptability, Customer Focus, Ensures Accountability, Directs Work, Manages Conflict, Builds Effective Teams, Communicates Effectively, Drives Engagement, and Instills Trust.


• Good organizational and patient relation skills. Ability to manage a fast-paced clinic while paying attention to detail.


• Excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.


• Ability to read, interpret and enact policies and procedures.


• Ability to stand and walk approximately 75% of the work time

Licenses and Certifications

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required


• + one of the following: - N/A


• License OT-Occupational Therapist (26) - State of Wisconsin


• License PT-Physical Therapist (24) - State of Wisconsin


• License Speech/Language Pathologist (154) - State of Wisconsin

Patient Care Responsibility

• Provides care appropriate to patient population and as described in applicable policies and procedures.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

• + one of the following: N/A


• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council


• License OT-Occupational Therapist (26) - State of Wisconsin


• License PT-Physical Therapist (24) - State of Wisconsin


• License Speech/Language Pathologist (154) - State of Wisconsin