OUTPATIENT PROGRAM MANAGER (Full Time)

Universal Health Services; Maumee (OH); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Time off plan

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Life insurance

Short-term disability

Long-term disability

SoFi student loan refinancing program

401(k) with company match

Discounted stock plan

Job summary

Arrowhead Behavioral Health, part of Universal Health Services, seeks an Outpatient Program Manager in Maumee, OH. This full-time role leads outpatient services (PHP, IOP, RP, MAT), ensuring quality, regulatory compliance, and smooth operations.

The position reports to the Director of Clinical Services and focuses on staff development, program fidelity, and cross-disciplinary collaboration to improve patient outcomes.

Qualifications

• Education: MSW (Master in Social Work).
• Professional license: LSW or LISW or LISW-S.
• Schedule: Full time (40 hours).
• Relevant experience: leadership preferred, 1–3 years.

Responsibilities

• Oversee outpatient behavioral health services including PHP, IOP, RP, and MAT clinic.
• Manage day-to-day operations, program quality, and regulatory compliance.
• Conduct chart audits monthly/weekly and monitor quality improvement initiatives.
• Coordinate physician schedules and staff meetings; provide adhoc support.
• Collaborate with interdisciplinary teams to promote positive patient outcomes.
• Report to the Director of Clinical Services and support organizational strategy.

Skills

Verbal communication

Written communication

Organizational skills

Diplomacy and discretion

Education

MSW (Master in Social Work)

Job description

Responsibilities

Outpatient Progam Manager

Arrowhead Behavioral Health

Full Time

Arrowhead Behavioral Health is a 48-bed private, free-standing psychiatric hospital located in Maumee, OH. Arrowhead offers a private, confidential and non-institutional environment conducive to healing and recovery. Arrowhead provides a variety of specialized services for adults.

The Outpatient Program Manager provides leadership and oversight for all outpatient behavioral health services, including the Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), Relapse Prevention (RP), and Medication-Assisted Treatment (MAT) Clinic. This position is responsible for the day-to-day operations of outpatient services, ensuring program quality, regulatory compliance, and adherence to organizational policies and procedures. Responsibilities include overseeing Program Fidelity (outpatient), conducting chart audits monthly/weekly, managing physician schedules, monitoring quality improvement initiatives, facilitating monthly outpatient staff meetings, providing adhoc support to team members, assisting with staffing and program coverage as needed, and collaborating with interdisciplinary teams to promote positive patient outcomes. The Outpatient Program Manager reports directly to the Director of Clinical Services and serves as a leader in maintaining efficient operations, supporting staff development, and advancing the organization's mission and strategic goals.

Arrowhead Behavioral Health is a part of one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: MSW (Master in Social Work)

Professional License: LSW or LISW or LISW-S

Schedule:

Full time (40 hours)

Realted work experience: 1-3 years, preferred 3-5 years with leadership responsibiitles

This individual must possess excellent verbal and written communication skills. Diplomacy and discretion are essential, as well as excellent organizational skills and the ability to prioritize multiple projects. Professional demeanor and appearance required.

Position requires the ability to work productively and independently. Must follow the security and confidentiality guidelines as well as the policies and procedures of Arrowhead Behavioral Health.

Arrowhead Behavioral Health offers an excellent time off plan, medical, dental, vision, employee assistance program, life insurance, short and long term disability benefits, SoFi Student Loan Refinancing Program, and 401(K) with company match, and discounted stock planfor full time and part time employees.

We are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. We embrace diversity in our people,services and ideas.While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

Arrowhead Behavioral Health is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Arrowhead Behavioral Health via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Arrowhead Behavioral Health. No fee will be paid in the event the candidate is hired by Arrowhead Behavioral Health as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.