Outpatient Program Coordinator - FLEX/PRN (Oak Park / Chatham CounselingCenters)

Universal Health Services, Inc.; Chicago (IL); On-site; USD 22,000 - 32,000; Part time

Job summary

Universal Health Services, Inc. is seeking an Outpatient Program Coordinator for our outpatient services in Oak Park and Chicago's south side. This role focuses on front-end administrative tasks, scheduling patients, and supporting billing processes.

The position is a registry/PRN role with daytime and early evening shifts; no weekend coverage is required. Strong communication and organization are essential, and bilingual Spanish/English skills are highly valued.

Qualifications

• Must possess a High School Diploma or GED.
• Excellent communication skills and professionalism.
• Bilingual in Spanish/English a strong plus.

Responsibilities

• Handle front-end administrative tasks in outpatient clinic (phone system, routing calls, scheduling, emails).
• Verify patient insurance information, benefits, and communicate with patients/providers about coverage.
• Submit daily reports on appointments and outcomes for billing.
• Maintain organization of outpatient clinics (records, supplies, payroll submission, etc.).
• Provide exceptional customer service in person and over the phone.

Skills

Communication skills

Bilingual Spanish/English

Organizational skills

Customer service

Education

High School Diploma or GED

Job description

Responsibilities

Outpatient Program Coordinator

Outpatient Program Coordinator - Registry/PRN

The Hospital is seeking a registry Outpatient Program Coordinator for our Outpatient Services Department, with locations in Oak Park and on the far south side of Chicago, Chatham. Hours are based on staffing needs and can include daytime and early evening shifts; no weekend coverage required.

Primary responsibilities are as follows:

• Complete all front-end administrative / reception responsibilities in the outpatient clinic (i.e., answering multi-line phone system, routing calls, managing practice email account, communicating with patients/families/referral sources to schedule appointments, preparation and maintenance of provider schedules and billing ledgers).
• Responsible for obtaining patient insurance information, verifying benefits, and communicating with patients/families and providers about benefit verification.
• Submit daily reports regarding clinic appointments and outcomes to the business office for billing.
• Maintain overall organization of the outpatient clinics (i.e., filing, organizing medical records, responding to records requests, organizing/re-ordering supplies, facilitating payroll submission, and other duties as needed).
• Provide exceptional customer service over the phone and in person to all patients/families/guests.

Flex position - no benefits.

Qualifications

JOB SPECIFICATIONS:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION:

Must possess a High School Diploma or GED.

Experience:

1-3 years admin experience required. Previous experience with healthcare scheduling and/or billing practices strongly preferred.

Licensure/Certification:

None

Knowledge:

Excellent communication skills and exceptional level of professionalism. trong organizational skills and ability to adeptly work with multiple computer systems simultaneously. Bilingual in Spanish/English a strong plus!!

Job Classification:

Non-Exempt

This job classification in no way states or implies that these are the only duties to be performed by this employee. The Admin Assistant will be required to follow any other instructions and to perform any other duties requested by the Director of Education.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at:.

Pay Transparency:

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.

Pay Transparency:

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.