Outpatient Pharmacy Access & Care Specialist

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Tuition reimbursement

Generous PTO

Comprehensive benefits package

Career growth opportunities

Job summary

Johns Hopkins Medicine — Johns Hopkins Care at Home is seeking an Outpatient Pharmacy Technician to support medication preparation, packaging, distribution and inventory under pharmacist supervision. You will work across ambulatory settings to ensure timely processing and accurate data entry.

Responsibilities include handling calls, emails, and faxes from patients and providers, interviewing callers to determine needs, and coordinating pharmacy tasks while maintaining high customer service

Qualifications

• High school diploma or equivalent is required.
• Pharmacy Technician Registration with the Maryland Board of Pharmacy.
• National certification as a pharmacy technician (PTCB or NHA) required.
• Strong understanding of insurance and claims processes.
• Excellent attention to detail and proficiency with computer systems.

Responsibilities

• Enter prescription details into the EPIC Willow Ambulatory system.
• Handle inbound contacts from patients, providers, and insurers.
• Interview callers to determine needs and coordinate pharmacy tasks by phone.

Skills

Attention to detail

Customer service

Phone and email communication

Education

High school diploma or equivalent

Maryland Pharmacy Technician Registration

PTCB/NHA national certification

Tools

EPIC Willow Ambulatory

Job description

Johns Hopkins Medicine — Johns Hopkins Care at Home is seeking an Outpatient Pharmacy Technician to support medication preparation, packaging, distribution and inventory under pharmacist supervision. You will work across ambulatory settings to ensure timely processing and accurate data entry.

Responsibilities include handling calls, emails, and faxes from patients and providers, interviewing callers to determine needs, and coordinating pharmacy tasks while maintaining high customer service