Outpatient Patient Service Representative (Full Time)

Benefis Health System; Great Falls (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

Benefis Health System is seeking a customer service representative for the medical office setting. The role requires handling pressure to meet deadlines, interacting with a variety of people, and staying accurate under changing conditions.

Compliance with licensing and Benefis policies is essential. Ideal candidates have a High School diploma or equivalent, and preferred experience in medical offices, health insurance, and patient billing.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years medical office experience preferred.
• Experience with health insurance and patient billing preferred.
• Completion of medical terminology course required within 30 days of hire/transfer.
• Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Responsibilities

• Performs customer service functions in the medical office setting.
• Handles pressure to meet deadlines and adapt to changing situations.
• Follows all requirements, regulations, and procedures of licensing boards or agencies.
• Performs all assigned duties in accordance with Benefis Health System policies and procedures.

Skills

Customer service

Work under pressure

Interpersonal skills

Education

High School Graduate or Equivalent

Medical terminology course

Clarivate Patient Access II Education Packet

Job description

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!

Performs customer service functions in the medical office setting.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures.

Education/License/Experience Requirements:

• High School Graduate or Equivalent
• Minimum of two (2) years medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course required within 30 days of hire/transfer.
• Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Exemption Wage

Non-Exempt

Starting Wage

Actual offered wage is based on applicable experience